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AutoNation Honda Fremont
Fremont, CA
1,642 Reviews
AutoNation Honda Fremont is the best place for Honda vehicles, used cars for sale, and Honda service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,642 reviews
October 05, 2022
The service representative, Jessica is very professional and efficient. She provided me the best customer service. My experience with Honda service is great! and efficient. She provided me the best customer service. My experience with Honda service is great! More
by Zhixin Tan
Employees Worked With
Jessica
October 03, 2022
They were great; fixed my car's air conditioner quickly and kept me apprised of the estimated completion time. I was presented with two different repair options, and chose to use new Honda parts for the r and kept me apprised of the estimated completion time. I was presented with two different repair options, and chose to use new Honda parts for the repair. More
by Siamese Mom
Employees Worked With
Can't remember. Woman with dark hair.
October 02, 2022
Professional front desk, explain everything well both at front and after service Waiting is too long, I arrived 15 mins earlier of my appointment time. 1 hour service took about 4hour 30 minutes to compl front and after service Waiting is too long, I arrived 15 mins earlier of my appointment time. 1 hour service took about 4hour 30 minutes to complete. Waiting room is small, basic and somewhat rundown. More
by seanxxwang
Employees Worked With
Nhan Duong
October 02, 2022
Working with Aminullah was great. He was very quick and had answers to the questions I had and when he didn’t he was honest about it and worked to get the answers for me. He made the He was very quick and had answers to the questions I had and when he didn’t he was honest about it and worked to get the answers for me. He made the process very easy. especially for someone always on run with appointments. More
by Jonathanchavezfit
Employees Worked With
Aminullah shokoor
October 02, 2022
Helpful . Reliable Honest timely approachable affordable good service best customer service . Clean .good price , good for handling customer Reliable Honest timely approachable affordable good service best customer service . Clean .good price , good for handling customer More
by Dongbhel
Employees Worked With
Jesicca
September 30, 2022
This one star review is specifically about my interaction with Service Advisor Andy Mui on Friday, 9/23/2022 for my 7AM oil change appointment. Andy attempted to charge me an outrageously inflated fee ($116 with Service Advisor Andy Mui on Friday, 9/23/2022 for my 7AM oil change appointment. Andy attempted to charge me an outrageously inflated fee ($116.00) for a regular oil change. When I questioned him about the high cost, he responded by asking me if I wanted to take my car somewhere else. I have been taking my car to Autowest Honda for oil changes since 2003 and this insolent response was unacceptable. After I asked Andy to display my previous oil change invoice for $65.00 to justify the sudden increase in cost, he agreed to lower the cost of my oil change from $116.00 to $64.00. In addition to attempting to charge me an inflated price, Andy deliberately did not inform me when my car was ready and I had to go to the lot to see if my car was still in the service bay. I have had positive interactions with other Service Advisors during previous service visits to Autowest Honda but Andy's attitude towards me was inexplicably dismissive and rude; I will be asking for another Service Advisor during subsequent visits. Please relay my concerns about Mr. Mui's disagreeable behavior on 9/23/2022 to senior management at Autowest Honda. More
by Honda
Employees Worked With
Andy Mui
