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AutoNation Honda Fremont

Fremont, CA

4.7
1,642 Reviews
AutoNation Honda Fremont is the best place for Honda vehicles, used cars for sale, and Honda service in the Silicon Valley area. Our Fremont showroom features one of the largest inventories of new Honda vehicles in the area, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom at the Fremont Auto Mall.
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5780 Cushing Pkwy

Fremont, CA

94538

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Showing 1,642 reviews

September 22, 2022

I bought my car here. Overall it was very pleasant experience. All personnel is very friendly. More

by Oleksii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kent
Sep 26, 2022 -

AutoNation Honda Fremont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 22, 2022

I’m glad to had worked with Jessica. Jessica was very helpful and super nice! She provided great service! 👍🏼👍🏼 More

by Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Bonifacio
Sep 26, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! Feel free to stop by if you ever need any more help.

September 22, 2022

Shout out to Jessica Robinson for leading the Multi-Point Inspection Event and the service team (especially Adan Sandoval) for the quick turnaround time! More

by screen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Robinson, Adan Sandoval
Sep 26, 2022 -

AutoNation Honda Fremont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Fremont! If you need more help, our team is available to talk -- safe travels!

September 22, 2022

My advisor did a great job. However, in my 20 plus years experience with dealership service, autonation or non-autonation, I never had to wait almost an hour in line to do a “Dr More

by Irwin v.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nam
Sep 26, 2022 -

AutoNation Honda Fremont responded

Hi Irwin, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help.

September 21, 2022

Dao greeted me and listened to my concerns and provided me with great service. My one concern is that when I called to get an estimate of the cost of service I got 2 estimates. First $349; then $400. My More

by blashf@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dao
Sep 25, 2022 -

AutoNation Honda Fremont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4801 to discuss what we can do to help.

Sep 25, 2022 -

blashf@gmail.com responded

I have since talked to Brian the service manager; I have received emails from DOA Nyguen my service rep. Both apologized and rectified the situation. I was assured that there are guidelines for service costs. I will be asking for these when I schedule my next service appointment. The dealership is returning $120 to my account. The difference between the last estimate and the actual charge! I appreciate the quick response to this dilemma, the ownership of the issue and a plan to rectify the problem through additional training for the representatives and the reminder that there are guidelines for service costs.

September 21, 2022

Nathan, the service representative was professional and sincere . He demonstrated how service rep. should serve his customers. Autonation should be pround to have Nathan as its employee. More

by timpang05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 25, 2022 -

AutoNation Honda Fremont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

September 21, 2022

Very good and prompt service by Honda and Team. Timely updates and followup is very nice More

by Sai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devron
Sep 26, 2022 -

AutoNation Honda Fremont responded

Hi Sai, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 20, 2022

It was the first time I was taking my car to AutoNation. The Service Adviser Andy Mui helped to get the service done quickly while I was waiting. More

by snehal909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Mui
Sep 23, 2022 -

AutoNation Honda Fremont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 20, 2022

The service was excellent however there was no attempt to clean the car like they did before. I know that washing the car is not an option, however a good vacuuming would be nice More

by Wgsinger
Recommend Dealer
Yes
Employees Worked With
dao nguyen
Sep 24, 2022 -

AutoNation Honda Fremont responded

Hi Wgsinger, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 19, 2022

This is the first time I gave my car to AutoNation. The service was awesome. The car is very smooth after the service. More

by udayamca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan
Sep 23, 2022 -

AutoNation Honda Fremont responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

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