AutoNation Honda Fremont

Friendly. Quick service on a simple warranty repair. Did not like having my next appointment automatically set up. Quick service on a simple warranty repair. Did not like having my next appointment automatically set up. More

The service person I encountered at the dealership Daniel Del Castillo was great. I will always request Daniel when I need service on my car at AUTONATION Del Castillo was great. I will always request Daniel when I need service on my car at AUTONATION More

Very happy with my recent purchase from AutoNation Honda. They had the lowest prices compared with other Honda dealerships in the surrounding area. I worked with George, and the price we discussed prior to t They had the lowest prices compared with other Honda dealerships in the surrounding area. I worked with George, and the price we discussed prior to the vehicle's arrival was still the same when the vehicle arrived. Whole purchase process took about 2 hours and was quick and smooth. More

This is one of the most poorly-run service departments I've ever frequented. When they email you at the time of your regularly-scheduled maintenance, they ask you to make an appointment. In the online sys I've ever frequented. When they email you at the time of your regularly-scheduled maintenance, they ask you to make an appointment. In the online system, you can select the reason for your visit, the date, the time, and the service advisor. However, none this matters. When you arrive, it is first-come-first-served. They do not look for or even ask if you have an appointment. The service advisor that you have worked with before and with whom you scheduled your appointment may not even be working that day. There is no manager on duty, even on their busiest day, Saturday. As a result, you will end up sitting in line for over an hour, just to be spoken to rudely by the overwhelmed service advisor. These poor employees are thrown to the wolves every weekend, inevitably dealing with irate customers, because their management has no systems in place to help them. If, naively, you return to them multiple times, they will have no consistent record of your previous visits and will, instead, ask you to repeat your car's history to them verbally. While some of the individual employees are incredible (shout out to Jason Ngo!), the seeming lack of ANY systems or management makes for a disappointing and frustrating experience. More

I give this Dealer excellent for service, because they did fast, and a lot of stores 1 block away like Starbuck, bakery and a lot of Asia stores and Dim sum did fast, and a lot of stores 1 block away like Starbuck, bakery and a lot of Asia stores and Dim sum More

Got Excellent service and got my vehicle on time as promised. I will go again ! promised. I will go again ! More

This is the place for your Honda car for service. My advisor Nhan Doung is very helpful My advisor Nhan Doung is very helpful More

Best rates around in this over priced car market! Signing papers went faster than I’ve ever experienced before. However, the customer service is sub par. So if price is what matters most, I’d go here Signing papers went faster than I’ve ever experienced before. However, the customer service is sub par. So if price is what matters most, I’d go here but it won’t be the most pleasant experience. More

Dao is a very helpful employee. It was great working with him on this weekend. It was great working with him on this weekend. More

terrific response concerning appointment, clear communication on what would be accomplished, helpful update on status of service as it transpired communication on what would be accomplished, helpful update on status of service as it transpired More