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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.8
834 Reviews

834 Reviews of AutoNation Honda Lewisville - Service Center

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August 07, 2023

Good experience - I do not like this review requiring 15 words in order to submit a review!!!!!!!!!!!!!!!!!!!!!!!!!! More

by texbase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela Phillips
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Aug 11, 2023 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2023

The last two times I used you have been horrible. The first time I waited four hours for an oil change with an appt. This time my price changed three times so picked up my car even though I’m out the More

by Kharder13
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Cynthia?
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Aug 09, 2023 -

AutoNation Honda Lewisville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Lewisville. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5524 -- we hope to hear from you soon.

August 01, 2023

Mike the finance guy is a great person to work. He is courteous professional and goes beyond to create a great experience for customers. Mr James, the older gentlemen I'm the service department More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Ahmen,Mr James
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Aug 07, 2023 -

AutoNation Honda Lewisville responded

Hi Smitty, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 30, 2023

The people in the service department have always treated me with respect. Thank you all More

by siofratek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cythina
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Aug 03, 2023 -

AutoNation Honda Lewisville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Lewisville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 28, 2023

Run Far. Run Fast. It is my opinion that my car was "sabotaged" because I wouldn't allow them to complete "extra" services they recommended. (Car only has More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager ("Cynthia") was wonderful!
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July 24, 2023

Long time waited No shuttle service Long waiting part on line appointment canceled they didn't send me E mail More

by Jin Soon Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cynthia was very good service to me but Nation Honda system is not good
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Jul 27, 2023 -

AutoNation Honda Lewisville responded

Hi Jin, we are deeply disappointed by your experience at AutoNation Honda Lewisville. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5524 to discuss what we can do to help.

July 22, 2023

Great place people are knowledgeable about Honda and very accurate! I will be back for future service More

by Caramelcutie35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edith
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Jul 26, 2023 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 18, 2023

The video I received gave a great break down of the repairs I need to fix. More

by Hnry_cstr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 26, 2023 -

AutoNation Honda Lewisville responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 16, 2023

I purchased my vehicle from this dealership and they continue to service my car with great care. I will always come back. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaela Phillips
Report | Print
Jul 19, 2023 -

AutoNation Honda Lewisville responded

Hi Lisa, thank you so much for your positive comments about AutoNation Honda Lewisville! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 05, 2023

I had to call a few times to find out the status of the repairs on my car. The service advisor did not call me to advise me of the delays. a one day job took 3 days and I was without transportation for t More

by cmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
may be peter you need to confirm from my record
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Jul 07, 2023 -

AutoNation Honda Lewisville responded

Hi Cmn, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (972) 763-5524. We hope to hear from you.

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