AutoNation Honda Lewisville - Service Center

Micheal really helped me out! I recently moved to the Dallas area and hadn’t had my car serviced. I’m so glad I came here. I recently moved to the Dallas area and hadn’t had my car serviced. I’m so glad I came here. More

Service Advisor Shaela was great to work with. Would communicate right away with any problem. Would communicate right away with any problem. More

Things have gone to xxxx in a hand basket. Phones not answered. I was told you had part which should have taken only minutes to install. Waited 3 1/2 hours with appointment and no part. Was as Phones not answered. I was told you had part which should have taken only minutes to install. Waited 3 1/2 hours with appointment and no part. Was asked to pay in advance for part which I did. Still nothing. I am up to $114 still no part and I’m told I will be charged labor in addition. More

My service advisor was "James Norris", who took care of exact needs for my second service. Over-all i had a good experience. exact needs for my second service. Over-all i had a good experience. More

Years experience, several Honda Accords purchased over they ears. Service over the years has been excellent. Highly recommended! they ears. Service over the years has been excellent. Highly recommended! More

The “service advisors” are terrible at returning calls to give update on cost of recommended service. I’ve used the Lewisville Honda for several years & nothing has changed with regard to the communication give update on cost of recommended service. I’ve used the Lewisville Honda for several years & nothing has changed with regard to the communication from the service advisors. More

I received Excellent service and I appreciate the open communication from service advisor. My service advisor was very friendly and attentive. communication from service advisor. My service advisor was very friendly and attentive. More

Mike Malone's knowledge of Honda Products, and communication skills have provided me and my family a completely trustworthy place to service our Honda cars. communication skills have provided me and my family a completely trustworthy place to service our Honda cars. More

Good communication with service rep on repairs needed and time frame for the repairs to be completed. time frame for the repairs to be completed. More

The Service Department was very slow. I arrived for my appointment but nobody helped. This was my first time. I waited and and waited for acknowledgment. Finally, after about 15 minutes, I arrived for my appointment but nobody helped. This was my first time. I waited and and waited for acknowledgment. Finally, after about 15 minutes, I received help with my car. In the future, please acknowledge the customer and let them know that you will get to them as soon as possible. More