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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.8
853 Reviews

853 Reviews of AutoNation Honda Lewisville - Service Center

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May 23, 2022

Generally a good dealership up until the last visit that did not turn out well More

by Ed
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashlyn
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May 25, 2022 -

AutoNation Honda Lewisville responded

Hi Ed, we are deeply disappointed by your experience at AutoNation Honda Lewisville. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (972) 763-5524 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

May 23, 2022

Worst experience I had today at Auto Nation Honda Lewisville. Customers beware, Don’t be any kind of Tire or tire service from them. I am very old customer of Autonation and I will never ever give my More

by Syed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Worst
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May 21, 2022

all excellent and the service provided by its staff of the best thanks you so much More

by josefelixhr25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
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May 24, 2022 -

AutoNation Honda Lewisville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 20, 2022

As usual I was greeted by an associate when I drove in and Michael Malone provided excellent customer service! More

by Courtney McVearry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malone
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May 22, 2022 -

AutoNation Honda Lewisville responded

Hi Courtney, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 19, 2022

Went in for an oil change and vehicle inspection. Advisor said it would take about an hour. After 1.75 hours, only the inspection had been completed. The advisor was very nice and took my car thro More

by pnichol189041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
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May 20, 2022 -

AutoNation Honda Lewisville responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Honda Lewisville. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (972) 763-5524 -- we hope to hear from you soon.

May 19, 2022

It was a great experience, though I was bit late promptly attended by the regular consultant and taken care of well and to my satisfaction. More

by Gopi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Malone
Report | Print
May 20, 2022 -

AutoNation Honda Lewisville responded

Hi, we are pleased to hear you had such a positive experience with us, Gopi! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

Mike has been my service rep for a long time. He is always helpful and very knowledgeable on what I need to keep my car running. More

by jude1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Report | Print
May 18, 2022 -

AutoNation Honda Lewisville responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 16, 2022

The team at Autonation are very professional . It begins with the Service Desk and then the techs. The shuttle driver would open the door for customers. Finally the payment desk concluded the vis More

by TAinTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia at the Service Desk. The Shuttle Driver
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May 18, 2022 -

AutoNation Honda Lewisville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

May 13, 2022

Wonderful customer service and extremely attentive to my needs as a customer. Def will be coming back! More

by BJones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris
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May 17, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

James did a very precise job making sure that I was taken care of. All of the service needed was done accurately and my car is back to running at top performance. Thank you! More

by sreneem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris
Report | Print
May 15, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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