AutoNation Honda Lewisville - Service Center

I am so outraged and helpless, with the disbelief that the dealership of this size can have the entire chain of the Service advisors and their managers can be OUTRIGHT LIARs. 1. for god sake they would NE the dealership of this size can have the entire chain of the Service advisors and their managers can be OUTRIGHT LIARs. 1. for god sake they would NEVER call you and appraise your service status NOR they pick your call. Everytime you need to call SC and have them write an email to their manager to even get a call. 2. Their service advisors talk one thing to you and add another thing in history. I was waiting for breaks to get fixed for 3 days only to know end of third day, that lube will fix and THEY WONT PUT THAT In History because they dont know. This was third time i went for same issue every time they suggested different thing. first time grind rotors (couiple of 100s), then go again within month they will say rotate tires and conveniently ignore to put that in notes. Beware of this sham, and get the notes added right else they will trick you. NEVER GOING BACK TO THIS PLACE, sad that many more will be prey. I just dont want to put the names of the people (though i know all of theirs) .Sad state. More

I took my car in for servicing and was very pleased with the service I received. They are always friendly, helpful, and receptive to my needs from checkin all the way through the explanation of any issues a the service I received. They are always friendly, helpful, and receptive to my needs from checkin all the way through the explanation of any issues and their resolution. More

The dealership is clean and their work is completed in a timely manner, not issues to say. timely manner, not issues to say. More

Cynthia was very helpful and kind when I checked in and the workers did everything to complete our checkup. They even washed our Passport when they finished. Looked and drove beautifully! Thank you!! the workers did everything to complete our checkup. They even washed our Passport when they finished. Looked and drove beautifully! Thank you!! More

Excelente atención y muy acorde a nuestras necesidades, con todo gusto llevaría nuevamente mi camioneta con todo gusto llevaría nuevamente mi camioneta More

Fast and friendly! Thank you for taking such good care of me and my car. Thank you for taking such good care of me and my car. More

Friendly, efficient staff. I worked with Ryan who was excellent. Total experience took less than 1 1/2 hour which was very important to me since I was waiting in the lobby. I worked with Ryan who was excellent. Total experience took less than 1 1/2 hour which was very important to me since I was waiting in the lobby. More

This dealership was upfront and honest with me. James kept me updated and was great person to work with. I greatly appreciated his honesty. They had to order a part for my vehicle and James sche James kept me updated and was great person to work with. I greatly appreciated his honesty. They had to order a part for my vehicle and James scheduled that for me and everything went very smoothly. I give this dealership a 5 stars . More

Yesterday's appt was timely. The service dept were very friendly and informative. Good experience. The service dept were very friendly and informative. Good experience. More

Good dealership with good customer service. Very informative and quick resolutuon to my vehicles issue. Very informative and quick resolutuon to my vehicles issue. More