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AutoNation Honda Lewisville - Service Center

Lewisville, TX

4.8
852 Reviews

852 Reviews of AutoNation Honda Lewisville - Service Center

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April 05, 2022

My issue was setting up the appointment. I tried online, but it did not recvognize me as an existing customer. Then I called and was on hold for a very long time. More

by Kermit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyson
Apr 08, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 04, 2022

James Norris from the Customer Service team was very welcoming, he went above and beyond, and made sure the service experience was very pleasant. More

by Manoj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Norris
Apr 06, 2022 -

AutoNation Honda Lewisville responded

Hi Manoj, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 04, 2022

My service with Honda dealer in Lewisville was great, Cynthia was very pleasant and gave all the detail about my car, and then later on 6 hrs. Later I had a flat and Cynthia gave me great customer ser More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Apr 07, 2022 -

AutoNation Honda Lewisville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

April 04, 2022

This Honda dealer delivers great service. The are trustworthy. Take time to go over the details to ensure your car is working to the max. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen
Apr 06, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Basic oil change. Spilled oil on the top of the engine. Also, the oil drained out was splashed all over the bottom of the engine, transmission and suspension. This ol More

by kxuser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Snyder
Apr 06, 2022 -

AutoNation Honda Lewisville responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Lewisville. Please call our General Manager at (972) 763-5524 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

March 30, 2022

Courteous. Fair Great advisor Available shuttle driver. Car repaired on time. Car was clean at pick up More

by vanlam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael service advisor
Apr 04, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

I've never had an issue here. Always fast and friendly. Ryen Levi was Direct and to the point when it came to questions. More

by Ghoul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryen Levi
Apr 02, 2022 -

AutoNation Honda Lewisville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

March 27, 2022

Cynthia in service is a great asset to your dealership that kept me updated frequently which is the best in customer service. I've never been disappointed anytime my vehicle has been purchased there or se More

by Dianamorris45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia
Mar 30, 2022 -

AutoNation Honda Lewisville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Cynthia here at AutoNation Honda Lewisville! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 26, 2022

James was very helpful and made sure I received the appropriate service for my car that has over 100,000 miles. I will return and ask for James to assist me on my next visit. More

by Cmcdaniel1170@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Mar 29, 2022 -

AutoNation Honda Lewisville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Lewisville. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 26, 2022

Service Rep is helpful and speedy in getting me out of dealership to go on my way. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Malone
Mar 29, 2022 -

AutoNation Honda Lewisville responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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