AutoNation Honda Lewisville - Service Center

Great experience getting my oil changed there yesterday. James was very knowledgeable, helpful and honest. I really appreciated that! I was very pleased and will definitely be back to this dealership's s James was very knowledgeable, helpful and honest. I really appreciated that! I was very pleased and will definitely be back to this dealership's service department! More

I enjoyed my visit. I was told I was going to be done in 15 minutes and I was. 15 minutes and I was. More

Great service, I was updated on what I needed, when it should be done and pricing! Comfortable atmosphere and spacious should be done and pricing! Comfortable atmosphere and spacious More

The dealership provides quality service as usual and my service advisor was very professional and honest with me. Thank you for a phenomenal service. service advisor was very professional and honest with me. Thank you for a phenomenal service. More

Service advisor was professional, prompt helpful and kept me updated and checked in witty me on updates. me updated and checked in witty me on updates. More

It is in a very convenient place and easy to get to and it is clean it is clean More

My service advisor, Ashlyn, was great. However, this is the second time the technician(s) has tried to upsell services that I just completed myself. On an earlier visit, I had changed the cabin and engine the second time the technician(s) has tried to upsell services that I just completed myself. On an earlier visit, I had changed the cabin and engine air filters - both were recommended to be changed. On my latest visit, technician recommended spark plugs and a new serpentine belt - I changed these literally two days before my appointment. I do a lot of my own work, so that wouldn't be reflected in any service history database. But, this type of upselling does NOT increase my trust in the service department. Is this happening to other unsuspecting customers? I hope not. More

I have been working with my service representative, Michael Malone for several years. He is great and makes sure that my car is running well. Michael, thank you for taking such great care of my Honda Michael Malone for several years. He is great and makes sure that my car is running well. Michael, thank you for taking such great care of my Honda Accord. More

Cynthia, my service rep is great. You need to hire more woman. Though you didn’t have part to do the repair, your service department did what it could and then ordered the part. woman. Though you didn’t have part to do the repair, your service department did what it could and then ordered the part. More

Always felt supported in managing immediate and future repairs. Mike Malone does and amazing job with routine service as well as special requests specific to our rechifles needs! repairs. Mike Malone does and amazing job with routine service as well as special requests specific to our rechifles needs! More