AutoNation Honda Miami Lakes

Fue una experiencia perfecta, trato inmejorable, extrema cortesía y profesionalismo del vendedor, explicación detallada de las características del auto, en general fue una experiencia perfecta cortesía y profesionalismo del vendedor, explicación detallada de las características del auto, en general fue una experiencia perfecta More

Took my Odyssey on Thursday for Oil Change, dealer suggested Brake Fluid change and the Wipers to be replace which I did. They checked the battery and needed replacement; fortunately I had purchase th suggested Brake Fluid change and the Wipers to be replace which I did. They checked the battery and needed replacement; fortunately I had purchase the lifetime warranty for the battery, so the replacement was included. The dealer did not have the battery on inventory and told me to return another day to replace it, and I agreed. They called me on Saturday to inform that the battery was already in, I came in on Tuesday to replace it, but that morning the Engine Light turned on. I mention that to the dealer and they said that for them to check that I had to pay a diagnosis of the car... remember I had already paid over $200 for services less than a week before and they are suppose to do a vehicle inspection and nobody mention anything else being wrong. I reject this diagnosis for principles and for having the feeling that they are not taking into consideration that it could had being for not having the battery replace on time, because they did not have it on inventory. After over an hour they returned the Odyssey to me in a condition that was REALLY UNSAFE to drive. I did not hand it over the Van like that; and even when I rejected the diagnosis it is EXTREMELY IRRESPONSIBLE to just let someone leave your "Repair Shop" in a car that could cost you your life in the event of an accident. I came back to express my disgust, because I really felt that I could had being treated differently, but the manager insisted that was my fault because I rejected the diagnosis. Finally and having my Van TOW to another location and getting an Uber to get out of here, I'm never coming back. I recommend you just go to any other location, but this was a disaster... btw, first day Azhar was great, after that everything was awful More

Yolanda Sharab was exactly what we expected.Polite, Yolanda Sharab was exactly what we expected. Polite, provided the relevant information. Didn't push too much and let us take our time and do the righ Yolanda Sharab was exactly what we expected. Polite, provided the relevant information. Didn't push too much and let us take our time and do the right decisions. The car was waiting for us as agreed, and we have a very good experience working was her. We highly recommend. More

Miguel Catalano is an awesome salesperson and Ernie in service is quick, efficient and does an amazing job service is quick, efficient and does an amazing job More

My Service representavie was Austir he was the best .Very professional and polite. He kept me informed on how my car was coming along. He made sure that I knew every detail that was being serviced to m .Very professional and polite. He kept me informed on how my car was coming along. He made sure that I knew every detail that was being serviced to my car.I felt the difference as I drove back home. More

Grateful that they diagnosed the source of my flat tires, explained the options,and completed the repairs quickly despite my being a walk in client. The service coordintor was professional and could communic explained the options,and completed the repairs quickly despite my being a walk in client. The service coordintor was professional and could communicate in layman's terms so that I understood everything. Grateful and appreciative. More

Carlos helped us with the lease of our 2 new cars. It was a very pleasant experience. He was very kind and attentive and helped us every step of the way. Would definitely recommend a very pleasant experience. He was very kind and attentive and helped us every step of the way. Would definitely recommend More

Good experience. Austil Jadusingh was very helpful as always! He takes the time to explain the issue and resolution. Very knowledgeable. Thank you, Austil. always! He takes the time to explain the issue and resolution. Very knowledgeable. Thank you, Austil. More

I had a great experience with Ernesto A Amargos. as I went in to have my car serviced and checked before starting my new job. Ernesto explained and suggested what needed to be done and we got everything went in to have my car serviced and checked before starting my new job. Ernesto explained and suggested what needed to be done and we got everything accomplished. He is an asset to the team. Keep up the great work and I will be going back to him for future needs. More

Good service experience. Explained work results Good service experience. Explained work results thoroughly, was courteous and listened to my needs. I was satisfied with the service provided and b Good service experience. Explained work results thoroughly, was courteous and listened to my needs. I was satisfied with the service provided and bought an extended service contract. More