AutoNation Honda Miami Lakes

Best customer service By far the best dealer I've ever been to. Guillermo, the sales man who attended me, was so patient and understanding of the fact that I was a first ti By far the best dealer I've ever been to. Guillermo, the sales man who attended me, was so patient and understanding of the fact that I was a first time buyer. He gave me the best advice when I told him I was afraid of starting my credit. He said, "It's now or never". I want to thank Guillermo for being a great sport and a great person. Because of him I drove out of your dealership with practically a brand new 2013 Honda Civic. Thank you guys so much. More

ROLANDO CESPEDES IS WONDERFULL MY WHOLE FAMILY HAS ALWAYS HAD HONDAS AND WE HAVE ALWAYS HAD A GOOD EXPERIENCE BUT ROLANDO CESPEDES HAS MADE MY FIRST CAR EXPERIENCE WONDERFUL!!! HE MY WHOLE FAMILY HAS ALWAYS HAD HONDAS AND WE HAVE ALWAYS HAD A GOOD EXPERIENCE BUT ROLANDO CESPEDES HAS MADE MY FIRST CAR EXPERIENCE WONDERFUL!!! HE WAS KIND, PATIENT AND HELPFUL! HE GUIDED ME THROW EVERY STEP. HE IS THE BEST! THANK YOU ROLANDO!!!! More

Thank you Pierre Boulos for your amazing customer service My wife just bought her first car in her life. She had a Honda Accord , I was very happy for her. I wanted this to be an outstanding experience and t My wife just bought her first car in her life. She had a Honda Accord , I was very happy for her. I wanted this to be an outstanding experience and this exactly what happened. Special thanks to Pierre Boulos for his honesty and professionalism. I will definitely come again to replace my old Honda Civic when I decide to and I will go straight to Pierre Boulos to make that deal. More

Ask for Rolando Cespedes! Rolando Cespedes: This man was the absolute best salesman during my experience in financing a car with this dealership. He had a great attitude and wa Rolando Cespedes: This man was the absolute best salesman during my experience in financing a car with this dealership. He had a great attitude and was extremely polite. I never felt pressured or pestered during negotiations with him. He went above and beyond in terms of doing everything he could to get the deal done. The man has a kind heart and a great view on life. I recommend him 100% to anyone who goes into that dealership looking for a car! More

Trato Excelente en la compra de un Honda Recibi muy buena atención durante la decisión de compra de un auto Honda, empezando por la Srta. Claudia Fernandez que fue muy amable durante los inte Recibi muy buena atención durante la decisión de compra de un auto Honda, empezando por la Srta. Claudia Fernandez que fue muy amable durante los intercambios de correo hasta la atención fisica en el lugar con la presentación del auto, durante el testing drive y la discusión de los costo y valoración de mi auto. Mas adelante el Financista Sr. Darien fFresco fue muy amable y mostro que es un profesional en su materia, nos mostro diferentes propuesta financiera y nos ayudo en encontrar lo que deseabamos en tema precio, financiamiento y valor der trading auto. Y por último se concluyo el negocio con la presencia del Sr. Randy Cano al que le solicite un mejor valor final para cerrar la compra y luego de analizar el caso lo otorgo y nos felicito por la compra. Mostro su disposición a negociar con el objetivo de llegar a un acuerdo final donde ambas partes ganaran. MUCHAS GRACIAS A LOS TRES: CLAUDIA FERNANDEZ, DARIEN FRESCO Y RANDY CANO More

Syed Hamood is the man! I had an overall phenomenol experience thanks to the lovely Syed Hamood....he is extremely helpful & informative and gives u the absolute best deal ke I had an overall phenomenol experience thanks to the lovely Syed Hamood....he is extremely helpful & informative and gives u the absolute best deal keeping your best interest n requirements in mind! More

The best sales customer service Syed Hamood is a very good salesman.. I highly recommend him and very pro with the product knowledge.. My sister bought a car also, he is totally awes Syed Hamood is a very good salesman.. I highly recommend him and very pro with the product knowledge.. My sister bought a car also, he is totally awesome.. More

Best sales associate, wonderful experience A sales associate name Syed Hamood, he is the best Internet sales Manager...He give me straight fact about the price of the car in text message and em A sales associate name Syed Hamood, he is the best Internet sales Manager...He give me straight fact about the price of the car in text message and email. He only text message and email. He only called me once and for the rest, only text/email, Thats the way I like it, I dont like to be annoy with phone calls. Everything was professional,,,The only thing about Syed Hamood, He is Super Inteligent.. More

Best experience ever with the sales associate A sales associate name Hamood Syed, he speaks spanish excellent...We test drove the car and he came to me with the straight forward price upfront... S A sales associate name Hamood Syed, he speaks spanish excellent...We test drove the car and he came to me with the straight forward price upfront... Showed me all the feature and technology that I didnt know exist and he got product knowledge. Finance office a woman name Hema, she is very sweet and patient... More

Finance team Jeff, Frank Carcamo and other are liars! Went to to AutoNation Honda Miami Lakes for my first car purchase. The sales person Ali was exelent at doing his part, getting the cars i wanted to te Went to to AutoNation Honda Miami Lakes for my first car purchase. The sales person Ali was exelent at doing his part, getting the cars i wanted to test and what not. After finally agreeing to the car price, went over to speak with the Finance department in this case i spoke to Jeff. upon reviewing all the papers and getting my additional coverage pvc which included 10 included oil changes and tire rotations. i was able to take my car home. Two days go buy i get a call from Jeff (finance department) told me they were able to lower my montly payments and i had to go back to the dealer to sign a new contract. Went to the dealer and i i signed all the new paperwork and JEFF told me everything was the same nothing had changed. all good till that point. Fast forward till 11/14 i went for my first oil change that should be coverd with the plans i got. well, when i got there the service department told me i didnt have the plan. i showed them all the paper work i had. Still they told me i didnt have it. they took me to the finance department where i was greeted by a different finance manager i explained to him and told me that upon signing my new contract they had taken all the extra plans i had decided to purschse back when i had purchased the car. Basically they didnt want to accept the fault that they did not tell what they had taken the plans i got and lied to my face. then in this same visit sales manager frank carcamo comes around and then still does not admit fault of nothing told me i still had to pay for my oil changes and services because thats how life is. another manager at one point laughed at me and walked out. Very rude finance team that didnt do atleast something to help understand my side of things.! these people lied to me for no reason, because i would had been fine if they told me they needed to take some things away from my finance. Stay away from this dealer, better off to take your money somewhere else, where atleast they are not trying to scam you in a little or big way. More