AutoNation Honda Miami Lakes

I took my car in for an oil change and I brought my own oil and filter. The serviceman was lost as he did not know how to charge for the service, and did not explain the breakdown of the charges at all. I oil and filter. The serviceman was lost as he did not know how to charge for the service, and did not explain the breakdown of the charges at all. I also had other services performed as recommended, but the prices were not explained at all. More

Muy buena experiencia en todos los sentidos. Muchas gracias al Sr. Jorge Frometa por su profesionalidad y buen trato.Lo volvere a buscar en proximas gestiones. Muchas gracias al Sr. Jorge Frometa por su profesionalidad y buen trato.Lo volvere a buscar en proximas gestiones. More

Julian was the person who attended me, he did a great job in providing me service! in providing me service! More

Always fast and convenient service. ..and especially friendly staff!! I love miami lakes Honda!! I have been coming here for years and they never disappoint! ..and especially friendly staff!! I love miami lakes Honda!! I have been coming here for years and they never disappoint! More

They made the process so easy for me. They were very helpful and explained whole process. My salesman mr Reinaldo was quite professional They were very helpful and explained whole process. My salesman mr Reinaldo was quite professional More

Roly Martinez is the best advisor I have worked with at this Honda dealership since my family has been coming here from 2003 to now. He’s someone’s I trust completely with my Ridgeline and always follows this Honda dealership since my family has been coming here from 2003 to now. He’s someone’s I trust completely with my Ridgeline and always follows up as he says. As long as Roly is there, I’m a customer for life! More

This is a fabulous Honda dealership! I always get great service — especially from Roly Martínez. He is so helpful to his clients. I always get great service — especially from Roly Martínez. He is so helpful to his clients. More

Mara Redstone, helped where others failed. I was very impressed with her professionalism and work ethic. Most of all she was very prompt and attentive to any call or emails. I wish i could I was very impressed with her professionalism and work ethic. Most of all she was very prompt and attentive to any call or emails. I wish i could give her 6 stars five is not enough. More

AUTONATION Honda Miami Lakes Attn. Mr. Andro Rodriguez Dear Mr. Andro Rodriguez, First of all we want to thank you for your valuable help in getting us a new car, we sincerel Mr. Andro Rodriguez Dear Mr. Andro Rodriguez, First of all we want to thank you for your valuable help in getting us a new car, we sincerely appreciate your assistance. With that being said, we do have some issues we need to clear with you. The fact that we got there at 11 AM and left at 4 PM is very upsetting, but more than that is the fact that we NEVER got to see the actual car, until after we have signed all the papers.? After we finally saw the car, we found out there's only one key for the car, and supposedly we need to go back to the dealer on Tuesday to get the second key programmed?? Totally, UNACCEPTABLE. Kindly please arrange to have someone (other than us) deliver the key. Also, after we finally drove the car and got home, we found some minor scratches that could have been touched-up but were not done. Since we do not have the proper paint, we will kindly request that a proper touch-up paint kit be sent to us, so we can cover those scratches and be done with these details. Today we also found out that the car's phone charger is not working, and it's draining the phone's battery? What can be done about this. We bought the extended warranty that covers the sensors and other things, as well as the GAP, if this helps. Thanking you in advance, we remain. Sincerely, Alberto Tesone & Angela Rojas I FIND YOUR LACK OF RESPONSE A TOTAL LACK OF RESPECT. You sent April 17, 2023 SALES VISIT - USED AUTONATION Honda Miami Lakes Attn. Mr. Andro Rodriguez Dear Mr. Andro Rodriguez, First of all we want to thank you for your valuable help in getting us a new car, we sincerely appreciate your assistance. With that being said, we do have some issues we need to clear with you. The fact that we got there at 11 AM and left at 4 PM is very upsetting, but more than that is the fact that we NEVER got to see the actual car, until after we have signed all the papers.? After we finally saw the car, we found out there's only one key for the car, and supposedly we need to go back to the dealer on Tuesday to get the second key programmed?? Totally, UNACCEPTABLE. Kindly please arrange to have someone (other than us) deliver the key. Also, after we finally drove the car and got home, we found some minor scratches that could have been touched-up but were not done. Since we do not have the proper paint, we will kindly request that a proper touch-up paint kit be sent to us, so we can cover those scratches and be done with these details. Today we also found out that the car's phone charger is not working, and it's draining the phone's battery? What can be done about this. We bought the extended warranty that covers the sensors and other things, as well as the GAP, if this helps. Thanking you in advance, we remain. Sincerely, Alberto Tesone & Angela Rojas by Artman180 OVERALL EXPERIENCE RECOMMEND DEALER NO EMPLOYEES WORKED WITH Andro Rodriguez Andro Rodriguez Inbox Andr Andro Rodriguez Tue, Apr 18, 1:12 PM (8 days ago) to me Good afternoon Luz and Alberto, definitely I was free since Saturday and today Tuesday is when I joined the dealer, I think I could give you the best service and help you in everything that had to do with the approval of the bank and all the processes in general, I told them that Tuesday is today because I was waiting for them to be able to make the second key to the vehicle and be able to program it, now that they have seen any scratches on the car, of course they definitely have to come to the dealer to be able to solve it Those details, all the time we were waiting when it was time to buy the car was also for all the time that I helped them with the insurance so that it would turn out as well as possible, like I did with the approval of the bank, of course we We can fix any visible damage that the car has, you just have to come to the dealer and be able to do the repair, I'll wait for you when you can and have time to get to the dealer, thank yo More

When you arrive an hour before close and get team collaboration to service you, that’s satisfaction collaboration to service you, that’s satisfaction More