AutoNation Honda Miami Lakes

Great customer service. ..From my sales rep Wilberto Hernandez to my service advisor Christian. Happy ..From my sales rep Wilberto Hernandez to my service advisor Christian. Happy More

Went in for a recall and Dario from the service department was super helpful. I have no complaints. department was super helpful. I have no complaints. More

My car has only 25,000 miles, it is a 2019 model. The dashboard showed the Maintenance due notice, so I scheduled the visit. On Saturday, September 17, I took it, I reported a noise in the back when The dashboard showed the Maintenance due notice, so I scheduled the visit. On Saturday, September 17, I took it, I reported a noise in the back when accelerating. They told me they were going to take care of everything. 4 hours later they called me to tell me that I had to change the 3 tires of my car, balance it and align it for a cost of $729.55 + taxes. Which I immediately rejected since my tires are in good condition. They told me that I had to do an oil change, tire rotation, injector cleaning and hydraulic system break flush, I accepted the latter, I do NOT know about car maintenance and I trusted Autonation Honda. Pay $495 for those services. I picked up my car and on Monday when I left for work the battery began to fail, and the Maintenance due notice kept coming out...they didn't remove it. Inform the person who attended me and told me to take it again. I did it today Tuesday and the message despite the fact that the inspection says Multi Inspection is that if I don't tell them that the battery is faulty they DO NOT check it, on Saturday the battery was perfect, it was only until they did the maintenance that I started to show errors. THEY DID NOT CHECK IT, THEY DID NOT MAKE A MULTI INSPECTION as they say, but if they wanted to force me today to buy a battery for more than $200, Terrible Service, they take advantage of the inexperience of people, of women in this aspect, they take advantage of everyone the services they can get out of you without need. Today I took my car to another place, where they informed me that they did NOT rotate the tires, that it was NOT necessary to do the hydraulic system flush because my car did not even have 30 thousand miles, and they even showed me that the liquid looks yellow, not pure. how it should be I feel that I was literally ROBBED with the service. Incredible that during the warranty of the car, they install used batteries, or of low quality, that are damaged only after 4 months of use, because mine had that, 4 months and since it no longer had a warranty I had to buy the battery with them, INCREDIBLE that just after maintenance the battery is damaged, they DO NOT check the entire car, they do not check anything, it is NOT a multi-inspection. They only want money. If you buy the battery YES they give you a warranty for 3 or more years, but if your car has already lost the warranty of the purchase and despite only having 4 months of use of the battery, they do not give you the warranty, that makes no sense. The noise of the car is a vibration due to something loose...NOT FOR TIRES I have many doubts if the maintenance was done... it is that they did NOT remove the message, something as simple as that. I DON'T BELIVE, I DON'T TRUST IN AUTO NATION MIAMI LAKES. More

Awesome service! Christian was very helpful and ensured my vehicle was taken care of. Great overall experience. Christian was very helpful and ensured my vehicle was taken care of. Great overall experience. More

Thank you to AutoNation Miami Lakes team. It was a very pleasant visit. Grateful to seller who helped me and guided me with the purchase of the car of my dreams!!! Thank You.. It was a very pleasant visit. Grateful to seller who helped me and guided me with the purchase of the car of my dreams!!! Thank You.. More

Desafortunadamente el 30 de agosto hice un cambio de aceite al auto y my rayaron una puerta, tomaron fotos y quedaron en solucionar el problema y hasta el día de hoy después de comunicarme con el Sr. Da aceite al auto y my rayaron una puerta, tomaron fotos y quedaron en solucionar el problema y hasta el día de hoy después de comunicarme con el Sr. Darío Salinas no he recibido ninguna respuesta, sin más espero que mantengan su profesionalismo y lo acaben de solucionar, cito palabras en el último email Estimada Sandra, En un maximo de 3 horas nos confirman el appoinment mil disculpas por el retraso Dario Salinas Service Advisor Autonation Honda Miami Lakes (305)816-1875 Work (786)771-9781 Cel salinasroserod@autonation.com AutoNation-Logo-FC-01 More

Great Experience and hands on! Would definitely recommend. I went August 6th 2022 & got my car the next day! Big shoutout to Mr. Roly for helping and giving me great customer servi Would definitely recommend. I went August 6th 2022 & got my car the next day! Big shoutout to Mr. Roly for helping and giving me great customer service More

el vendedor complicó todo cuando es quien debe de darte todas las posibilidades para hacer la gestión sencilla y rápida, ya con un crédito aprobado y y el down payment depositado es insólito durar una sema todas las posibilidades para hacer la gestión sencilla y rápida, ya con un crédito aprobado y y el down payment depositado es insólito durar una semana y aún sin vehículo, ni en los países subdesarrollados pasa eso. Y el director te ofrece disculpas con algún I sentido y no lo cumple luego More

Another satisfied service experience. I especially appreciated service tech breaking down the pricing and explaining the new increases implemented by Honda so that I would not be caught o I especially appreciated service tech breaking down the pricing and explaining the new increases implemented by Honda so that I would not be caught off guard. More

Excelente i even had my car watch jocelyn marrero Washington very nice veey profesional tome job Washington very nice veey profesional tome job More