AutoNation Honda Miami Lakes

Schedule the service was easy, when arrived the service team started servicing the car immediately and waited for the expected time. team started servicing the car immediately and waited for the expected time. More

Excellent customer service! Super fast, and Roly was extremely knowledgeable. This dealer is sightly farther for me, BUT WAY WORTH IT for the attention I receive. Super fast, and Roly was extremely knowledgeable. This dealer is sightly farther for me, BUT WAY WORTH IT for the attention I receive. More

Excellent service, very good attention from all your employees, thank you for making us feel like family employees, thank you for making us feel like family More

Excellent and friendly service. Car returned under the promised time. It was even given a good cleaning! Car returned under the promised time. It was even given a good cleaning! More

I like the dealer's customer attention and the employees are so polite I do service to all my cars in Miami Lakes Autonation are so polite I do service to all my cars in Miami Lakes Autonation More

Things I liked: As my vehicle was out of use for one month prior to bringing it to this location, I am extremely happy they were able to get me back on the road within a matter of days. The services dep month prior to bringing it to this location, I am extremely happy they were able to get me back on the road within a matter of days. The services department rep (Dario) I spoke to did what he could to make this a pleasant experience. My car was even ready a few days ahead of schedule which is great. Things I didn't like, Process and business model related - One of the services was listed twice on my repair estimate. I feel if I didn't notice this myself, I would have been charged for the extra cost for unknowingly. Secondly, the way services departments at car dealerships work are always an annoyance, and this was sadly no different. It was "strongly suggested" by the mechanic that I change the sparkplugs because they were at "half-life". Making it seem that plugs at half-life is a bad thing. Does a car stop driving at half a gallon of gas? Lastly, and only because I tired of typing, why would a new alternator for a 2002 car cost $1800, just for the part. And again being "strongly suggested" that I should only by the part from Honda and never ever use after-market parts if I am not going to service it there. The alternator issue was presented to me only after the other things where fixed and was never mentioned in the initial or secondary inspection of the car. At the end, my car is working and running currently. So, the job was done. More

Great excellent place great cars Miquel was very helpful great customer service and the manager of Miami lakes Honda experience like no other they really help me get the car that I needed great job guys I’v great customer service and the manager of Miami lakes Honda experience like no other they really help me get the car that I needed great job guys I’ve always heard great things about auto nation five stars More

My advisor, Abel was extremely helpful and would make anyone wanting to return to this dealership anyone wanting to return to this dealership More

They took to long for only change de oil and filter. I did not got my car, in the frame time that they said when Ia left my car.. almost two hrs. Thanks. I did not got my car, in the frame time that they said when Ia left my car.. almost two hrs. Thanks. More

Mara and her team were wonderful in helping me to get the car that I wanted. They were thorough and detailed, and I truly appreciate all of their help! I love my new car! car that I wanted. They were thorough and detailed, and I truly appreciate all of their help! I love my new car! More