AutoNation Honda Miami Lakes - Service Center
Hialeah, FL
816 Reviews of AutoNation Honda Miami Lakes - Service Center
Service advisor (Dario) tried to upsell me on replacing a part that I did not need. The car had not even been fully inspected and he was already hounding me about some bs repair. Before I even had a chance t part that I did not need. The car had not even been fully inspected and he was already hounding me about some bs repair. Before I even had a chance to think it over, he already had a work order ready for my approval - shoving the tablet in my face so as to coerce me to sign. He was pushy to the point of annoyance. I rejected his "service advice" and asked only for an oil change (original reason for my visit). The following day, I had the car evaluated by other mechanics and, sure enough, no such repair was necessary. I have been coming here for 10 years. Austil was my service advisor of choice. He was an honest man who took care of my cars needs - for my benefit and not for his own economic gain. PS: Dario left a grubby oil thumbprint on my white car. Say goodbye to a loyal customer. More
Rolando did an outstanding job of keeping me informed and getting service performed. I was disappointed by the delay in service due the wrong part being ordered, however the correct part was identified, arr getting service performed. I was disappointed by the delay in service due the wrong part being ordered, however the correct part was identified, arrived and installed the next day. I had to have the Service Manager correct my bill when my discount coupon was not properly applied. Overall, this visit was better than my previous two visits. More
Autonation Honda provides professional service and reasonable, competitive prices! The work done to my vehicle is top quality! I recommend Autonation Honda. reasonable, competitive prices! The work done to my vehicle is top quality! I recommend Autonation Honda. More
We bought our 2021 Honda Accord from this dealership almost a year ago and from our first experience to every service appointment our experience has always been exceptional. almost a year ago and from our first experience to every service appointment our experience has always been exceptional. More
Excellent and awesome customer service by Ernesto in the service Department. Need service go see Ernesto at Miami Lakers Auto Nation Honda. Thank you so very much. service Department. Need service go see Ernesto at Miami Lakers Auto Nation Honda. Thank you so very much. More