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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
794 Reviews

794 Reviews of AutoNation Honda O’Hare - Service Center

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May 21, 2025

After speaking with the "Express Advisor" yesterday when making my appointment I informed her that I had my last prepaid oil change purchased through the AutoNation in Arizona. She asked me the miles and pr More

by giancaspro3
Recommend Dealer
No
Employees Worked With
Express Advisor
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May 13, 2025

Yousef was extremely helpful! He explained the service and fees. Communicated by text to tell me when my car was ready. I appreciate the professionalism and excellent customer s More

by annakadzielawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Report | Print
May 16, 2025 -

AutoNation Honda O’Hare responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 12, 2025

I’ve worked in the new car service business for over 31 years, so I would say that I am a fair judge of good service personal, this service department is the reason I drive 14 miles to get my car serviced More

by semprfi19832004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade
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May 16, 2025 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 06, 2025

Fair and honest in the purchase of my new vehicle. My first service oil change tire rotation went very smooth. More

by miket1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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May 09, 2025 -

AutoNation Honda O’Hare responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

Staff are very helpful,service on a timely basis. Service department is excellent, thoroughly checked concerns. More

by Nitzy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Soto
Report | Print
May 09, 2025 -

AutoNation Honda O’Hare responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 05, 2025

I went for an oil change and ended up having to have some additional services done and I would have preferred to have known about the additional services at the time I had made the appointment! I wasn't rea More

by jaksferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Report | Print
May 09, 2025 -

AutoNation Honda O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

April 28, 2025

They got me in quickly and efficiently. Got my service done in under 2hrs and even washed my car before I left. They explained all they did including a video and also prepped me for future More

by m.fricano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dillion
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May 01, 2025 -

AutoNation Honda O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

April 28, 2025

I prefer to service my car here, very reliable and the service was good. Able to apply the discount after 2 days of service. I would recommend the dealer for service. More

by dineshkumar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine and Peter
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May 01, 2025 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 23, 2025

Very easy to make an appointment according to my schedule Dave, the service advisor was very knowledgeable, More

by Jim.lima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Apr 25, 2025 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Apr 25, 2025 -

Jim.lima responded

👍

April 17, 2025

Everyone is so nice there they call me by my first name which is nice. We’re like a big family. They take care of you when you are coming in for service. They ask you if everything is OK and they wish you More

by Rootsie28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade, Jasmine, Joseph in Sales , the guys in finance the service dept call me by my first name I don’t remember all the names Dillion , Jason actually everyone there is great
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Apr 21, 2025 -

AutoNation Honda O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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