AutoNation Honda O’Hare - Service Center

The service department is wonderful. They are prompt when I make an appointment, provide me with all the information for my needed service and any possible recalls for my vehicle. They They are prompt when I make an appointment, provide me with all the information for my needed service and any possible recalls for my vehicle. They keep me posted via text message if I'm off-site on the progress of my service and/or repairs needed. I love getting the video of the mechanic's evaluation texted to me before any additional service is done. I'm able to respond and ask questions via text and get responses quickly. Overall, a great experience! More

Nothing instills trust in a service center like watching two teenagers get into your car and laugh while they squeal the tires and drive right past you. Never going here again. two teenagers get into your car and laugh while they squeal the tires and drive right past you. Never going here again. More

I received the worst customer service this past weekend. I am not sure if they had this "after sales advisor" covering a call off in the service center, but he does not belong in the service center. Jordan I am not sure if they had this "after sales advisor" covering a call off in the service center, but he does not belong in the service center. Jordan needs to be (re)-trained and talked to about his professionalism. Very disappointed. More

I went to this dealer for the first time and I am very surprised. The staff were very nice. The service was done quickly surprised. The staff were very nice. The service was done quickly More

Even when busy, excellent customer service! Kept us in the loop when the car would be done and also sent as a video of the car and got a few recommendations to get fixed too Kept us in the loop when the car would be done and also sent as a video of the car and got a few recommendations to get fixed too More

Good work/service. Reasonably priced and close to home. Wait time longer than anticipated, but results make the wait worthwhiled. Reasonably priced and close to home. Wait time longer than anticipated, but results make the wait worthwhiled. More

Perfect,quick and quality…advisers Soto number one ! !!Thank you …good good good good very good !!Thank you …good good good good very good More

i've been getting my Honda Fit serviced at AutoNation Honda O'Hare since 2013. They area always courteous, friendly, considerate, and skilled in keeping my car running well. Thank you so much for all the Honda O'Hare since 2013. They area always courteous, friendly, considerate, and skilled in keeping my car running well. Thank you so much for all the work done on my care over the years!! You all a much appreciated and I will keep coming back!!! More

Welcoming staff and good environment to buy a car in. Sometimes they take too long for an oil change. Sometimes they take too long for an oil change. More

Jordan was very helpful keeping me updated on everything that needed to be done to my car and why. He was very curtious and helpful. that needed to be done to my car and why. He was very curtious and helpful. More