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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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June 20, 2023

Great and speedy service. Brought my car in for a routine service and was about to finish on time More

by Natalie B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Jun 23, 2023 -

AutoNation Honda O’Hare responded

Hi Natalie, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2023

Thanks to Yousef. He was very knowledgeable and professional. Vehicle was completed in a timely manner. More

by Fcamporese
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yousef
Report | Print
Jun 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

Easy to make appointment online and used a coupon, promptly met by service representative on arrival and thoroughly discussed service on departure More

by Aalanderghini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef alwari
Report | Print
Jun 24, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 16, 2023

Got right in per my appointment. Eric is very friendly and knowledgeable. Found one other item needing completion. Work was handled a little slower than expected. More

by Teambonna56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jun 23, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

1st visit and a great experience by all. Thank you Elizabeth for your kindness and concern. More

by jesscompete1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Jun 22, 2023 -

AutoNation Honda O’Hare responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Jun 22, 2023 -

jesscompete1 responded

Hi. As I was further reading the Technician Analysis portion. I noticed under fluids it read is “Leaking?” This piece was never explained to me and I’m very concerned. The only potion discussed with me was the job description and total costs of that. I’ve left two vm messages and emailed Elizabeth ,still have not hurt back from anyone, although I was “first” in que. Someone please call me back this morning thanks’

June 15, 2023

Very good customer service. Staff is pleasant and very helpful. I highly recommend this dealership. More

by Eric T.
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Jun 22, 2023 -

AutoNation Honda O’Hare responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

June 13, 2023

I have been coming to this dealership for many years for purchasing cars and service. More

by llbanfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Jun 22, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Great Customer Service easy to get a service appointment when you want one, and quick services once in. More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Maymi
Report | Print
Jun 15, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Basically met expectations. Disapointing that 4 way flashers were on apparently for a long time when I picked vehicle up. Battery turned out to be down and I got a charge elsew More

by lensherman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
demarco i think
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Jun 18, 2023 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

June 12, 2023

AutoNation was informative, and professional. They offered me a Lyft each way so I didn’t have to wait for my car to be serviced. They sent me a video walk around if my car and checked everything More

by Jude
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Jun 18, 2023 -

AutoNation Honda O’Hare responded

Hi Jude, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

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