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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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May 23, 2023

I've been taking my car here for oil changes. Always very polite and willing to answer any questions. In this last visit I had to take my car in for actual repairs. They were helpful and understa More

by zmendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
May 25, 2023 -

AutoNation Honda O’Hare responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again in the future. Best wishes, AutoNation Honda O'Hare

May 23, 2023

Jordan was awesome. He made my experience quick and easy. I will definitely be coming back. More

by jljj98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
May 25, 2023 -

AutoNation Honda O’Hare responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to stop by if you ever need any more help.

May 22, 2023

Kim was great to work with. Kept me updated. Responses were prompt, and more importantly, I was kept up to date with everything and aware of my costs. Couldn't recommend Autonat More

by CKM Ex-L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Soto
May 25, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

May 19, 2023

Excellent service. Service writer greeted me immediately. Mechanic took the van back within 5 minutes. I was offered snacks and coffee and van was done and ready in a v More

by annmarie.aoyagi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 22, 2023 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Location is close to home. Service availability is very good. Wait time once there was short. More

by Cardsfan1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
May 18, 2023 -

AutoNation Honda O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 12, 2023

I think they do good work, but the wait times are very long. For items needing repair, they provided a video walkthrough, which I found very helpful to understand the issues. More

by Joel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
May 16, 2023 -

AutoNation Honda O’Hare responded

Joel, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 10, 2023

I came in with an issue from the previous service visit. . The team quickly resolved the problem and provided outstanding service at this visit. The video was provided showing my car several hours after th More

by Gilster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Maymi
May 15, 2023 -

AutoNation Honda O’Hare responded

Hello Gilster, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 10, 2023

Everyone is very pleasant and explains everything, I would never go to any other dealership with my car, More

by marian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all
May 15, 2023 -

AutoNation Honda O’Hare responded

Hello Marian, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2023

Excellent work on my Honda CRV. I just wish they still offered the 10% discount or even a coupon would be nice. More

by theresa.delmedico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
May 11, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2023

Good afternoon. I use the services of your service not for the first time. I really like your attitude to work and to clients. thank you More

by Umarjon Rashidov.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
the second rack from the stairs. the guy can't remember his name.
May 11, 2023 -

AutoNation Honda O’Hare responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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