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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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December 05, 2022

Great customer service and follow up! The service team quickly identified the problem and fixed it, a week later though we needed to bring the CRV back in because it was leaking oil. More

by PRasm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 08, 2022 -

AutoNation Honda O’Hare responded

Hi Prasm, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 04, 2022

Our service advisor DeMarco was awesome he did a wonderful job helping us with our recent visit. More

by Fastballfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeMarco
Dec 04, 2022 -

Fastballfc responded

DeMarco is an excellent advisor that truly helps people.

Dec 06, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 30, 2022

Make sure you specify which coupon to use if you being one . I brought my car in for an oil change, they found multiple other things that needed work. I initially gave them a coupon for a discounted oil c More

by wil.yep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
There were 2.
Dec 01, 2022 -

AutoNation Honda O’Hare responded

Hello, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Please call our General Manager at (847) 474-4048 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 29, 2022

Very Good experience. Service Rep and Technician were outstanding and I was happy with service performed on my vehcile. More

by cpd16023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Nov 30, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 28, 2022

had a scheduled time for service and didn’t have to wait. Cost was reasonable and service was outstanding. More

by Tigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Nov 29, 2022 -

AutoNation Honda O’Hare responded

Hi Tigo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 28, 2022

Great customer service! They explained every choice clearly and what I needed to do next. Also they were very polite. More

by floydrutues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 30, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 24, 2022

Easy to schedule for a drop off and they got the work done in one day. Excellent service More

by Nahid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Quick and thorough oil service with videos to explain the issues. Kim went through the details of the free service contract with me which I didn’t know I had More

by 2022 CRV 0042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2022

I'm coming back every year and again, my experience: great service, staff member: very nice, friendly, informative! I was feeling welcome. Thank you Honda Service Staff! More

by annawujczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Nov 25, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Just got my A1 maintenance code taken care of over the weekend. Service rep, Kim, wad awesome. Very friendly and responsive. The video walk through of the work done was very cool. Like I was right th More

by reese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 23, 2022 -

AutoNation Honda O’Hare responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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