AutoNation Honda O’Hare - Service Center

I've been very satisfied with every interaction I've had with them. Always friendly and happy to answer any questions. My car feels new again after I have it serviced here. with them. Always friendly and happy to answer any questions. My car feels new again after I have it serviced here. More

Very disappointed in the support by service/sales. Had purchased a vehicle in December with the 30k mile warranty. This car has been in the shop for everything from emergency brakes, front axle and no Had purchased a vehicle in December with the 30k mile warranty. This car has been in the shop for everything from emergency brakes, front axle and now issues associated with module/starter. Making payments on a vehicle and not having a loaner car with downtime is severely unacceptable. Along with this charging a customer for brakes jobs and not replacing rotors is something i dont understand. This might be the last honda i do purchase , in addition to time i spend at this shop/dealer whom doesnt seem to care about quality and/ customer service. More

Professional timely and clean dealership. They go above and beyond to ensure customers are taken of and service is completed. They go above and beyond to ensure customers are taken of and service is completed. More

I have been coming to this dealer every year for checkups since I bought my Honda Civic 2009; I have had nothing but excellent service with very competent employees. since I bought my Honda Civic 2009; I have had nothing but excellent service with very competent employees. More

I have always receive great service from the sales staff as well as the service staff. They have also given me better sales prices than other dealerships. as well as the service staff. They have also given me better sales prices than other dealerships. More

Friendly staff,everybody so professional,clean installations,fast service,really happy every time i go there installations,fast service,really happy every time i go there More

The staff is alarmingly rude. Emmy daughter arrived to pick up her car and was told “I can’t attend you at this time, I’ve very busy with other things.” Every employee she encount Emmy daughter arrived to pick up her car and was told “I can’t attend you at this time, I’ve very busy with other things.” Every employee she encountered was more and more rude, and this is a recurring issue every time we get serviced. It takes hours for something as simple as an oil change. I sincerely hope they find new employees that have at least an ounce of kindness or they’re better trained. More

Fast and courteous service from everyone and the car came back clean with all services explained back clean with all services explained More

AutoNation went out of their way to fix My Honda car. It exceeded my expectations. Thank you Kim and others for all of your help. It exceeded my expectations. Thank you Kim and others for all of your help. More

MOSTLY the dealership is not bad. After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down t After service the vehicle was moved to the parking lot and customer waiting for the car. Key was at service station and I had to walk up and down to lacate and get my keys back. While driving I found that the lubricant was only 30% which told me that I need an oil change again. I drove back to the dealership and was told that it was not reset and service person will reset it. Later they reset the screan. I am not yet sure why these mess and why a costumer has to drive the car back to get a result. SORRY IF YOU CAN NOT CONSUME THIS RATING . I DO NOT LIKE TO SEE ANOTHER UNSATISFIED CUSTOMER FOR REASONS THAT CAN BE EASLY FIXED. More