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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
791 Reviews

791 Reviews of AutoNation Honda O’Hare - Service Center

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July 26, 2022

I arrived for an oil change, without an appointment. Was not aware of necessity of appointment. The job as done expeditiously - as has most of the work on this vehicle. Thanks More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, do not recall name
Jul 29, 2022 -

AutoNation Honda O’Hare responded

Hi Dan, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

July 25, 2022

Many thanks to Demarcco and the leadership in the Service Department! Thank you for making me feel like family and not like just another customer. Team, keep up the excellent work! More

by Oso Pianoso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarcco, Ray
Jul 28, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 24, 2022

You were very honest about what my card needed and I appreciated that the service was great and fast More

by Blarkin1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef alwari
Jul 27, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 22, 2022

Very knowledgeable and courteous staff. Very pleasant waiting area.. Any repairs needed are thoroughly explained by tech and answers any questions you might have. More

by rmberg1043mimarose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Jul 26, 2022 -

AutoNation Honda O’Hare responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 21, 2022

I arrived at opening for oil change. Service was completed in one hour. I was satisfied with this visit.. The last visit was terrible . In fact I was giving this dealership a second cha More

by Jim3919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Soto
Jul 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2022

It shouldn’t take 3 hours to do a diagnostic on my car. Advisors are inexperienced. More

by hova1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jalen Meredith
Jul 23, 2022 -

AutoNation Honda O’Hare responded

Hi, we are disappointed by your experience at AutoNation Honda O'Hare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

Jul 30, 2022 -

hova1983 responded

My platinum warranty says it covers the alternator. It’s been almost two weeks, and I’m still waiting from the advisor if in fact my warranty covers that part…

July 17, 2022

The service I recieved for my 2019 Pilot was handled with great professionalism and knowledge. I was explained all the service that my Pilot needed and all the items I requested were taken care of. Also I wa More

by Careeve55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Lopez
Jul 19, 2022 -

AutoNation Honda O’Hare responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 15, 2022

Awesome professionalism and perfect costumer service. i did received the service I wanted and i will definitely go back all my car needs. More

by Amofa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4379 Demarcco Drummer.
Jul 18, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 14, 2022

It satisfied my needs and told me what my car is about to need the next time More

by pastor@cdmchicago.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They change my breaks but two days later it showed the sign breaks problem. I returned the car and they noticed I need a new battery and they replaced it and the problem was fixed!
Jul 18, 2022 -

AutoNation Honda O’Hare responded

Hello there! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 12, 2022

I always go here for my CRV. Their customer service is way above and beyond. Just the prices of the service sometimes are a bit higher than others. Other than that they treat you More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Soto
Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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