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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
796 Reviews

796 Reviews of AutoNation Honda O’Hare - Service Center

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July 20, 2022

It shouldn’t take 3 hours to do a diagnostic on my car. Advisors are inexperienced. More

by hova1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jalen Meredith
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Jul 23, 2022 -

AutoNation Honda O’Hare responded

Hi, we are disappointed by your experience at AutoNation Honda O'Hare. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

Jul 30, 2022 -

hova1983 responded

My platinum warranty says it covers the alternator. It’s been almost two weeks, and I’m still waiting from the advisor if in fact my warranty covers that part…

July 17, 2022

The service I recieved for my 2019 Pilot was handled with great professionalism and knowledge. I was explained all the service that my Pilot needed and all the items I requested were taken care of. Also I wa More

by Careeve55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Lopez
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Jul 19, 2022 -

AutoNation Honda O’Hare responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 15, 2022

Awesome professionalism and perfect costumer service. i did received the service I wanted and i will definitely go back all my car needs. More

by Amofa1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
4379 Demarcco Drummer.
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Jul 18, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 14, 2022

It satisfied my needs and told me what my car is about to need the next time More

by pastor@cdmchicago.org
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They change my breaks but two days later it showed the sign breaks problem. I returned the car and they noticed I need a new battery and they replaced it and the problem was fixed!
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Jul 18, 2022 -

AutoNation Honda O’Hare responded

Hello there! Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 12, 2022

I always go here for my CRV. Their customer service is way above and beyond. Just the prices of the service sometimes are a bit higher than others. Other than that they treat you More

by CJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Soto
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Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 12, 2022

Yousef was very professional and helpful. Took time to explain things well and answer any questions or concerns. More

by CRV Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
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Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

easy to set up the service appointment via website. Kimberly Soto is a very friendly advisor. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
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Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello Sam, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Service was prompt and staff were very helpful. From Mike in parts, to Alex the mechanic, to Liz the service writer - they were all wonderful. More

by Customer 2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz. ALEX, Mike
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Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Great service. The woman who took care of me at the service desk was very helpful and friendly. More

by Kmarie154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall.
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Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2022

Service was prompt. I was very happy with the time the time the advisor took to ask if I had any questions. Friendly and efficient service. More

by Matsoukase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gutierrez
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Jul 11, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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