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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
791 Reviews

791 Reviews of AutoNation Honda O’Hare - Service Center

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July 12, 2022

Yousef was very professional and helpful. Took time to explain things well and answer any questions or concerns. More

by CRV Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Report | Print
Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2022

easy to set up the service appointment via website. Kimberly Soto is a very friendly advisor. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Report | Print
Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello Sam, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Service was prompt and staff were very helpful. From Mike in parts, to Alex the mechanic, to Liz the service writer - they were all wonderful. More

by Customer 2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz. ALEX, Mike
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Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 11, 2022

Great service. The woman who took care of me at the service desk was very helpful and friendly. More

by Kmarie154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall.
Report | Print
Jul 14, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 10, 2022

Service was prompt. I was very happy with the time the time the advisor took to ask if I had any questions. Friendly and efficient service. More

by Matsoukase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Gutierrez
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Jul 11, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 10, 2022

awesome and help alot 5 star service adviser help knows what his doing and fast More

by radaza1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
help me my appointment
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Jul 11, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 07, 2022

I called 5 times to get update on my car and no one called me back. Service was completed before informing of the price. More

by Jk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure
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Jul 10, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

July 06, 2022

Friendly advisor Kimberly Soto. She explained very well what needed for my car. Nice facility with free snacks and coffee More

by jdabulencia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Report | Print
Jul 07, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 05, 2022

Such a joy not to be "talked down to" or get "eye rolls" because I'm an older woman asking what are probably annoying simple questions. Staff extremely friendly/upbeat which is hard to find in these trying More

by eeniesue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen Meredith
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Jul 05, 2022 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 30, 2022

Good communication skills exhibited by service department make it easier to understand work that was done More

by marty.laury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Jul 01, 2022 -

AutoNation Honda O’Hare responded

Hi Marty, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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