AutoNation Honda O’Hare - Service Center

awesome and help alot 5 star service adviser help knows what his doing and fast what his doing and fast More

I called 5 times to get update on my car and no one called me back. Service was completed before informing of the price. called me back. Service was completed before informing of the price. More

Friendly advisor Kimberly Soto. She explained very well what needed for my car. Nice facility with free snacks and coffee She explained very well what needed for my car. Nice facility with free snacks and coffee More

Such a joy not to be "talked down to" or get "eye rolls" because I'm an older woman asking what are probably annoying simple questions. Staff extremely friendly/upbeat which is hard to find in these trying because I'm an older woman asking what are probably annoying simple questions. Staff extremely friendly/upbeat which is hard to find in these trying times! Excellent turnaround time & clean, pleasant waiting area (there was actually something fun to watch on TV :-D) More

Good communication skills exhibited by service department make it easier to understand work that was done make it easier to understand work that was done More

Easy to get appointment. Staff is courteous. I haven’t had any problems with the service provided Staff is courteous. I haven’t had any problems with the service provided More

Easy to setup the service appointment. They even accommodate the last minute request to change the appointment time. Exceptional service! They even accommodate the last minute request to change the appointment time. Exceptional service! More

I brought my car in because the different mitigation sensors were going off as I was driving. I didn't have an appointment but they were able to see my car and take care of the problem. I had it back sensors were going off as I was driving. I didn't have an appointment but they were able to see my car and take care of the problem. I had it back in a couple of hours and I was very pleased. More

Great experience once again, friendly staff and I love how they try to keep you up to date with things that need to be changed soon. how they try to keep you up to date with things that need to be changed soon. More

I don't feel the agents knew what they were talking about when it came to my car needs. The manager does, but it's hard to talk with an agent when they are not the ones working on your car. They do get back when it came to my car needs. The manager does, but it's hard to talk with an agent when they are not the ones working on your car. They do get back to you quickly though, however, I would rather talk to a manager or the mechanic. More