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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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November 13, 2023

They provided prompt friendly service. I received photos of the car's condition and no pressure to add more services More

by 7hardings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin
Nov 16, 2023 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 10, 2023

Excellent service! We had a mechanical issue on our drive to O’Hare. Jade Morales was fantastic helping us fix the issue not miss our flight! More

by dwaylonwalton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade Morales
Nov 13, 2023 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2023

Muy buen servicio y una buena experiencia con todo el personal lo recomiendo al 100% gracias More

by arellano7750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim
Nov 12, 2023 -

AutoNation Honda O’Hare responded

Hola, gracias por tomarse el tiempo de compartir sus comentarios con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

October 29, 2023

Muy buen servicio me gusta llevar mi carro aqui checan todo el carro para ver si le falla algo o todo esta bien More

by Monicakarina9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade
Nov 02, 2023 -

AutoNation Honda O’Hare responded

Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. ¡Muchas gracias por ser uno de nuestros valiosos huéspedes y esperamos su próxima visita!

October 28, 2023

Auto Nation Honda was very accommodating when I brought my Honda in for service recall. Staff was very nice. More

by james194521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred,Jordon,Daniel
Oct 28, 2023 -

james194521 responded

Car was very clean inside and out when I picked it up. Transportation was provided to and from dealership to my residence.

October 26, 2023

I appreciated the Lyft rides instead of having to wait while I had service done. Jasmine in service department was amazing. So nice and knowledgeable! More

by citychic1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Oct 31, 2023 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Every since I’ve had my vehicle which was purchased in 2016 brand new, I’ve had issues two years after purchase, and I’ve been having a hard time getting the situations fixed More

by Darius L Fondren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’ve worked with numerous service representatives of which some who are still there, and some who are not there anymore
Oct 25, 2023 -

AutoNation Honda O’Hare responded

Hi Darius, we are deeply disappointed by your experience at AutoNation Honda O'Hare. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

October 20, 2023

They lied to me about work that needed to be done and expected me to pay over $900 for service guy who writes up the work orders was very very rude to me. Should not be working at this dealership very un More

by miguel_a.rivera
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demarco
Oct 22, 2023 -

AutoNation Honda O’Hare responded

Hi Miguel, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (847) 474-4048. We hope to hear from you.

October 20, 2023

They. We’re excellent , professional accountability , along with friendly ness and understanding and timeliness with everything More

by carlosmccain1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarcus
Oct 22, 2023 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Oct 22, 2023 -

carlosmccain1958 responded

Don’t mind traveling. A distance to get to you it’s well worth it

October 20, 2023

Jordan provided exceptional customer service. Keep me informed on everything with my vehicle. Very professional and knowledgeable, took extra care to make sure my vehicle was washed and acceptabl More

by crodriguez0905
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zdunich, Jordan
Oct 22, 2023 -

AutoNation Honda O’Hare responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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