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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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April 30, 2022

Very good dealer working fast and good nice workers very respectful working fast and changing oil More

by zoryana.kaminska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
May 03, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 28, 2022

Overall good service. Would have liked a bit quicker oil change than an hour though. And since i pay for free oil change services, would have like the person taking my de More

by StevePuttrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Job Alex
Apr 30, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 474-4048 -- we hope to hear from you soon.

April 28, 2022

Overall, good and courteous service. Clean, pleasant waiting area, However, took longer to have service completed due to lack of in-house supplies. More

by ragolec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina DiGiacomo
Apr 30, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 28, 2022

When I dropped off the vehicle to have the hybrid battery checked, I asked to have the stem checked on one of the tires . Yousef forgot to have this. done. We paid 198.00 for the 'analysis' and were told More

by diane.blanks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
May 02, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

April 27, 2022

I've been taking my vehicle to be serviced at O'Hare Autonation Honda since 2006 (the year that I bought the car there), and I've never been dissapointed with the service. No matter who is there servici More

by josegarcia0907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Apr 30, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda O'Hare. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 26, 2022

the staff very friendly efficient and helped me at all times about the repair of my car More

by Javier loyola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kymberly soto
Apr 28, 2022 -

AutoNation Honda O’Hare responded

Hello Javier, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

April 26, 2022

Yousef was very attentive. He explained the only recommended service recommended for my CRV. The Honda O.Hare Autonation has always been a pleasure to deal with both on the sal More

by WSHELTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Apr 28, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to Yousef here at AutoNation Honda O'Hare! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 25, 2022

Always very helpful with any repairs- scheduled or emergent- Fast service with very reasonable rates and friendly knowledgeable staff Very satisfied with the service I receive at Autonation More

by JSCORDAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Apr 27, 2022 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 25, 2022

My last service visit took 4. 5 for an oil change, with an appointment. Dealership was not helpful when I called to inquire about the status of my car, I was transferred to voicema More

by JoshuaJP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bruce Breckenfelder
Apr 28, 2022 -

AutoNation Honda O’Hare responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (847) 474-4048. We'd appreciate the chance to make your experience a positive one.

April 25, 2022

My customer service Yousif was very helpful and nice. Always keeps me up to speed on the status of my car. More

by HondaGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousif Alwari, Ted Wala
Apr 27, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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