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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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April 23, 2022

My customer service rep Kim at the service desk was very nice and helpful. This is the first time I did not have to wait several hours. More

by Jc815349
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kimberly, Soto
Apr 26, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your kind review; we are happy to pass along your comments to Kimberly here at AutoNation Honda O'Hare! Please don't hesitate to reach out if there's anything additional we can do for you.

April 21, 2022

The service rep was very conscientious and made sure my problems were addressed. She explained what was done to the car More

by carolynedelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Apr 24, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 19, 2022

Our Honda Odyssey broke down suddenly and as we rely on that family car we needed help immediately! I called first thing in the morning, had an appointment set for an hour later, and my van was worked on a More

by cnoraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Apr 22, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 19, 2022

Good service. Well done job. Waiting room clean and free good coffee. Explain problem very clear. More

by maidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown name
Apr 23, 2022 -

AutoNation Honda O’Hare responded

Hi Maidia, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

I have found the staff to consistently be friendly and helpful. They work hard to make sure I am satisfied. More

by stefely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demarcco Drummer
Apr 21, 2022 -

AutoNation Honda O’Hare responded

Hi Stefely, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

April 18, 2022

I had a great experience with the service department here. Yousef was very professional and explained everything clearly to me. My vehicle was ready at the time it was promised. Thank You! More

by jsmooney1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Apr 21, 2022 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us, If you need more help, our team is available to talk -- safe travels!

April 14, 2022

Great service service writer was pleasant,helpful And explained what work I needed;done in a very knowledgeable way More

by Headcoachmiller12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Soto
Apr 17, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

kimberly did it very satisfactory handling my service request and efficiently . good job overall.i ll be back for next service More

by lucasmay24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kimberly soto, Bruce Breckenfelder
Apr 17, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 13, 2022

Kimberly from service was very helpful. She explained all that needed to be done to the car. More

by vpatel9430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly
Apr 17, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 11, 2022

Mostly very good quick scheduling time. Service day went smoothly easy check in. Wait time was good 1 hours not bad. Only problem found the next day that the service technician did not inst More

by mmagliano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Apr 12, 2022 -

AutoNation Honda O’Hare responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (847) 474-4048 so we can assist you further.

Apr 13, 2022 -

mmagliano responded

Overall a good experience. Service was preformed to a timely manner. Young lady who wrote me was very very pleasant and helpful. Only negative is that the mechanics did not finish the job. He did not put all the screws back on the trunk kit. I had to return the next day.

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