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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
797 Reviews

797 Reviews of AutoNation Honda O’Hare - Service Center

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March 10, 2022

The service was thorough and completed quickly. The service advisor Yousef Aware was friendly and explained recommendations clearly. More

by frieden44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Report | Print
Mar 11, 2022 -

AutoNation Honda O’Hare responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

March 09, 2022

It took over 4 hours for a spark plug change + 4 wheel brake job! I requested to see the used parts and that did not happen! More

by johnwfitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
De Marco Drummer
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Mar 11, 2022 -

AutoNation Honda O’Hare responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (847) 474-4048 -- we hope to hear from you soon.

March 09, 2022

Michelle provided excellent service, explaining what needed to be done. The work on the car was done in a timely fashion. More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Mar 11, 2022 -

AutoNation Honda O’Hare responded

Hi Judy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 08, 2022

Service is good, kind and quick. Good dealership. Price is also reasonable. I would recommend this dealership. More

by kyungseokkoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Youseff(?)
Report | Print
Mar 11, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 08, 2022

Typically I have a very stress free experience at Auto Nation Honda but yesterday I went in for a oil change and tire rotation. Immediately I was asked if I wanted my tires aligned and purchase some filte More

by Geraghtymary2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yusif
Report | Print
Mar 11, 2022 -

AutoNation Honda O’Hare responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

March 08, 2022

The employees I have been lucky to be in contact with Yousef and Josh are great assets to AUTO NATION. More

by mmcirish518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef Alwari
Report | Print
Mar 11, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2022

Service is always well done and complete…. we especially love when they wash the car after the servicing….. More

by rhondapopko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Report | Print
Mar 10, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

Excellent timely service and communication from the time I arrived until the time I departed More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Mar 10, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

Great services, advisors and prices. Always ready to help and resolve car issues. Highly recommending More

by Rob G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Foresta, Mary Rycerz, Char Gauer
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Mar 10, 2022 -

AutoNation Honda O’Hare responded

Hi Rob, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.

March 06, 2022

Good service, friendly staff. Sadly the car wash wasn’t working the day I was there but I was told I could come back another time and get my car washed. I’ve been a customer of More

by Honda Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Report | Print
Mar 07, 2022 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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