AutoNation Honda O’Hare - Service Center

I was waiting in line, I was the first one, but they took the one behind me, the service advisor, Kimberly Soto was very rude, we were there for oil change & to change the wiper inserts, oil change was done the one behind me, the service advisor, Kimberly Soto was very rude, we were there for oil change & to change the wiper inserts, oil change was done but not the wiper inserts, my first time to use your service, never coming back, your service sucks More

very professional and attentive. car was ready in less time than originally estimated when appontment was made time than originally estimated when appontment was made More

Customer service was great, kim explained what other things needed attention besides my oil change and it didn’t take long to get my car back things needed attention besides my oil change and it didn’t take long to get my car back More

I have been to that location twice within last year. The staff are very professional, and they do a good job when completing all checks required. However, as a customer, I use my critical thinking when maki staff are very professional, and they do a good job when completing all checks required. However, as a customer, I use my critical thinking when making a decision on additional/suggested work to be done on my car. More

Very good service. Reservation had been made six months ago but I had forgotten about it. You sent me three timely e-mail reminders that I appreciated. The service writer was friendly and professional. ago but I had forgotten about it. You sent me three timely e-mail reminders that I appreciated. The service writer was friendly and professional. She made me feel like a preferred customer. Work was done in good time and she explained every-thing that done in language that I could understand. More

Great jobs done quickly plus a shuttle ride home and back. Great customer service! Fair priceing. back. Great customer service! Fair priceing. More

Great service! Char was very helpful! They always check to see if anything is covered under warranties, which is wonderful! to see if anything is covered under warranties, which is wonderful! More