AutoNation Honda O’Hare - Service Center

Always great service! The team at AutoNation have always made me feel like a valued customer. On my last visit, Kim called me twice to update me on the status of my car repairs. made me feel like a valued customer. On my last visit, Kim called me twice to update me on the status of my car repairs. More

Very good and friendly service. The service staff try to help you as best they can. help you as best they can. More

Good services , good and nice advisors. Accomodation is good able to help and answer questions good able to help and answer questions More

Vehicle brought in for regular maintenance/oil change and I’m pleased with the recommendations given to keep the vehicle in good compliance. I’m pleased with the recommendations given to keep the vehicle in good compliance. More

Great Service. Purchase and maintain my car at Honda O’Hare. A very happy customer. O’Hare. A very happy customer. More

Char in the service department provided excellent customer service. I will continue to bring my Honda in for service to this establishment customer service. I will continue to bring my Honda in for service to this establishment More

The service was ok but they didn’t wash the car and refill the reservoir I haven’t receive coupons in the mail for so long refill the reservoir I haven’t receive coupons in the mail for so long More

Yousef was amazing young man and took great care of my car and gave me exceptional service , that man deserves a raise ! He took the next step to have all my questions answered and made sure I drove it wi car and gave me exceptional service , that man deserves a raise ! He took the next step to have all my questions answered and made sure I drove it with a peace of mind ! More

The problem was initially mis-diagnosed, and I had to return with the car less than one hour after my initial visit. After my vehicle was finally diagnosed properly, parts had to be ordered, my service return with the car less than one hour after my initial visit. After my vehicle was finally diagnosed properly, parts had to be ordered, my service rep did not come into the shop for several days for personal reasons, and it was extremely difficult for me to get status updates on when my car would be fixed and ready for pickup. The lack of communication was terrible customer service. When I finally was able to track someone down who could help, she was very professional. But overall an extremely poor customer service experience. I have been coming to the shop for many years, and have always had good customer service. Not this time. Very disappointed. More

I do visit this dealership very often especially to service my car. They always meet my expectations and I like going back there anytime I have an issue. I appreciate their work. service my car. They always meet my expectations and I like going back there anytime I have an issue. I appreciate their work. More