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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
801 Reviews

801 Reviews of AutoNation Honda O’Hare - Service Center

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January 26, 2022

Michelle was my service advisor. I was pleased because of the outstanding, service she provided on my last visit. She did not disappoint. She makes sure the work is done in a timely fashion and she is open t More

by Rmm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anatoly Pukhovich
Jan 29, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda OHare. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

Outstanding service. Char is friendly, knowledgeable and dependable. Everything you want in the person servicing your car! More

by Lynene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Jan 29, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda OHare. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

I had an issue with my gas tank door. Char was my service advisor. She was amazing, explained everything, and took care of the problem. More

by Rez2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Jan 29, 2022 -

AutoNation Honda O’Hare responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda OHare. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

I was waiting in line, I was the first one, but they took the one behind me, the service advisor, Kimberly Soto was very rude, we were there for oil change & to change the wiper inserts, oil change was done More

by Tabatha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kimberly Soto
Jan 29, 2022 -

AutoNation Honda O’Hare responded

Hi Tabatha, we regret your experience with us here, but are glad you brought this to our attention. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (847) 474-4048 so we can work towards a resolution. We look forward to hearing from you. Take care!

January 24, 2022

The service for recall was prompt and attentive. The bathrooms were clean and had space to sit in lobby More

by Jay H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly soto
January 24, 2022

Service was great very friendly and fast.I did not have Service was great very friendly and fast. I did not have to wait that long and on Saturday even better love it. More

by gkraw03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene
January 22, 2022

very professional and attentive. car was ready in less time than originally estimated when appontment was made More

by ktrae16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 25, 2022 -

AutoNation Honda O’Hare responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 19, 2022

Great service , in & out quickly, very knowledgeable about vehicle problems, great checkup on maintenance & good personal. More

by jrivera4507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
January 18, 2022

Customer service was great, kim explained what other things needed attention besides my oil change and it didn’t take long to get my car back More

by José
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Soto
Jan 21, 2022 -

AutoNation Honda O’Hare responded

Hi José, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

January 17, 2022

I have been to that location twice within last year. The staff are very professional, and they do a good job when completing all checks required. However, as a customer, I use my critical thinking when maki More

by Bela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Jan 21, 2022 -

AutoNation Honda O’Hare responded

Hi Bela, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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