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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
801 Reviews

801 Reviews of AutoNation Honda O’Hare - Service Center

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January 17, 2022

Very good service. Reservation had been made six months ago but I had forgotten about it. You sent me three timely e-mail reminders that I appreciated. The service writer was friendly and professional. More

by paultait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
Jan 21, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2022

Great jobs done quickly plus a shuttle ride home and back. Great customer service! Fair priceing. More

by Technogap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jan 21, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

January 14, 2022

Great service! Char was very helpful! They always check to see if anything is covered under warranties, which is wonderful! More

by CindiP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2022

Char is very professional. She communicates your service options clearly and follows through. I would definitely choose her as my service advisor next time. More

by manchuck28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Jan 18, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2022

All employees are neatly dressed and act in a professional way while waiting for arriving customers in service , while communicating with service customers , in sales and finance .. More

by Wolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char during service , Kim Soto earlier visit convincing that my need could be completed., Char Gauer
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 12, 2022

The service provided was nice and the dealership was really cooperative and supportive regarding the service of my car and really appreciate the help. More

by Shailesh9223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Jan 16, 2022 -

Shailesh9223 responded

Thanks

January 11, 2022

Michelle Freeman the service person I worked with is knowledgeable pleasant and explained everything. Michelle Freeman is really great to work with More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nichelle Freeman
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi Anna, thank you for your kind review; we are happy to pass along your comments to Michelle here at AutoNation Honda OHare! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 10, 2022

Kimberly Soto was a great help one of the best to work with. She provided me details on what kind of service my Honda needed, listened to what I was concerned with. On top of that the service department a More

by Civic Dude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kimberly here at AutoNation Honda O'Hare! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 10, 2022

Last week I received excellent, honest, courteous and prompt service. Mary R at the service desk checked us in promptly and quickly gave us the information on our car in a courteous and knowledgeable man More

by MP Donohue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Rycerz
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 07, 2022

Charlene is the BEST service advisor! Always pleasant, friendly and professional. I travel more than 15 miles to have my car serviced. I would go anywhere else and it all because of Charlene's GREAT custo More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer
Jan 16, 2022 -

AutoNation Honda O’Hare responded

Hi Dee, thank you for your kind review; we are happy to pass along your comments to Charlene here at AutoNation Honda O'Hare! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

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