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AutoNation Honda O’Hare - Service Center
Des Plaines, IL
804 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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804 Reviews of AutoNation Honda O’Hare - Service Center
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January 10, 2022
Kimberly Soto was a great help one of the best to work with. She provided me details on what kind of service my Honda needed, listened to what I was concerned with. On top of that the service department a with. She provided me details on what kind of service my Honda needed, listened to what I was concerned with. On top of that the service department always does a great job. More
by Civic Dude
Employees Worked With
Kimberly Soto
January 10, 2022
Last week I received excellent, honest, courteous and prompt service. Mary R at the service desk checked us in promptly and quickly gave us the information on our car in a courteous and knowledgeable man prompt service. Mary R at the service desk checked us in promptly and quickly gave us the information on our car in a courteous and knowledgeable manner. More
by MP Donohue
Employees Worked With
Mary Rycerz
January 07, 2022
Charlene is the BEST service advisor! Always pleasant, friendly and professional. I travel more than 15 miles to have my car serviced. I would go anywhere else and it all because of Charlene's GREAT custo friendly and professional. I travel more than 15 miles to have my car serviced. I would go anywhere else and it all because of Charlene's GREAT customer service! More
by dee
Employees Worked With
Charlene Gauer
January 06, 2022
Great customer service. They were very friendly. They asked a few questions and I asked a few questions. Very polite. I would highly recommend this dealership. Never had a problem. asked a few questions and I asked a few questions. Very polite. I would highly recommend this dealership. Never had a problem. More
by Jrossi1
Employees Worked With
Gloria
January 06, 2022
Charlene was pleasant and professional. She explained details of work performed and needed clearly and returned my call to schedule further service after my visit. We switched to this dealership because details of work performed and needed clearly and returned my call to schedule further service after my visit. We switched to this dealership because we feel their service prices are better than our old Honda dealership. More
by Debbie
Employees Worked With
Charlene Gauer
December 29, 2021
Thanks Charlene Gauer for the service keep up the great Thanks Charlene Gauer for the service keep up the great work. Definitely recommend Honda to Friends and Family. Thanks Charlene Gauer for the service keep up the great work. Definitely recommend Honda to Friends and Family. More
by reyna0159
Employees Worked With
Char Gauer, Char Gauer
December 28, 2021
We are new to the area and had been having intermittent problems with the navigation screen in our 2016 Honda Civic for several years. The map screen would suddenly go to Home and it would start chirping, problems with the navigation screen in our 2016 Honda Civic for several years. The map screen would suddenly go to Home and it would start chirping, sometimes for a few seconds and sometimes for a minute or more. The voice would still give directions but if we tried to go back to Map it would flip right back to home. It would keep chirping and then stop for no apparent reason. Then it might work normally for days. Our Service Advisor, Michele, gave us several possible reasons and suggested they run a diagnostic test, which would hopefully give some answers. She said they found some wires and connections that needed adjustment so they tweaked them. It’s been 11 days without any further problems so we’re hopeful that was the solution. The service department was very clean and the waiting area has good space so we felt comfortable. More
by GiGi
Employees Worked With
Michele
