Back

AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.5
804 Reviews

804 Reviews of AutoNation Honda O’Hare - Service Center

Sort by
December 28, 2021

I had a slight issue during a service that was a mutual miscommunication. I was able to get the situation solved. Chau the Service Director on top of it a was able to provide a solution. Top notch More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chau Ngo
December 28, 2021

Excellent service. Quit input of my vehicle information. Char the service writer did a great job with the paperwork. She understood what my problem was and it was handled. They gave me a ride home & the dri More

by p_jankowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
December 27, 2021

Yousef was my service rep and he was great. It was the day before Christmas eve at 330 when I had my appointment and had to pick up my daughter and he was great about getting me out on time. Always great More

by Lisa Jordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef
December 27, 2021

Service person was very nice. It did take 2 hours from in the door to out. I expected an hour, bring a magazine or book with you. More

by anoerke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
December 25, 2021

Good service , clean accomodatable, Good price was good deal for change oil and wiper blades More

by Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim
December 24, 2021

Auto Nation knows how to make customers feel like family. The Service Department is top of the line. Your Service Agent Char Gauer is the best agent you have. After dealing with a variety of agents, I purp More

by Verona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer, Michael T. Yorty
December 21, 2021

Had my 2014 CRV in for service. Always work with Char Gauer because she is very professional and takes ownership of any issues with my cars. More

by gary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Char Gauer, Char Gauer
December 21, 2021

Good and reliable service done in time the I was told.thanks Honda for you great service More

by Andres.sepul1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
December 21, 2021

My car was ready when promised. Appreciate the updates from Michele while I was in the waiting room. No unpleasant surprises. Thanks More

by We drive Honda’s
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
December 19, 2021

Convenient to my home. Previous experience was good. Staff is responsive and service has been good. More

by Meggov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele
...
55
...