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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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December 04, 2021

Char Gauer did a great job providing and explaining services needed for my vehicle. She was very helpful. Thank you! More

by vincepasia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Dec 07, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Very well done job. I was for regular oil change service. Charlene Gauer my advisor from Honda dealer is polite, professiona, fast working. Nothing to complain. Nobody press you for something. If they made y More

by Dimitar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer
Dec 06, 2021 -

AutoNation Honda O’Hare responded

Hi Dimitar, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Friendly greeting when I pulled in. Char Gauer checked me in, explained the options for the service I was receiving, and let me know when my car was ready. More

by Gilster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Dec 06, 2021 -

AutoNation Honda O’Hare responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 03, 2021

Great service I will come back they do a good job and very respectful and friendly More

by Roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Foresta, Job Alex, Marc Brescia, John Azpuru, Gina DiGiacomo, Char Gauer, Bruce Breckenfelder, Sydney Thorp
Dec 06, 2021 -

AutoNation Honda O’Hare responded

Hi Roberto, we're glad you had such a wonderful experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 02, 2021

i had a great experience at the dealership. went there for an oil change the girl that took care of me was very friendly and courteous More

by donohoe4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
female in the service department
Dec 06, 2021 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

December 01, 2021

A very good dealership for service and for answering questions I may haves on my CRV More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer
Dec 04, 2021 -

AutoNation Honda O’Hare responded

Hello Russell, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 04, 2021 -

Russell responded

Charlene was very pleasent to work with. I would recommend her to anyone coming to Auto Nation Honda O'Hare.

November 29, 2021

Michele Freeman service advisor was AWSOME. She helped me out and made my experience AWSOME. More

by Happyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michel Freeman
Dec 03, 2021 -

AutoNation Honda O’Hare responded

Hello, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 03, 2021 -

Happyguy responded

My email address is happyguy@sbcglobal.net

November 28, 2021

Took care of issue efficiently, able to get appt readily and able to talk to someone More

by Docmeyerdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char
Dec 03, 2021 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 27, 2021

Char, the service consultant, was very knowledgeable about what needs to be done with our car and took the time to explain thoroughly. She took great care with sincere and professional attention to deta More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Dec 03, 2021 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 26, 2021

I’ve had good experiences here in the past. My latest service wasn’t great. The XM satellite radio in my Civic goes out and won’t come back sometimes for a week. After 50-60 hours on XM tech support the More

by KevinT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele
Dec 03, 2021 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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