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AutoNation Honda O’Hare - Service Center
Des Plaines, IL
804 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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804 Reviews of AutoNation Honda O’Hare - Service Center
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December 18, 2021
Outstanding people in the service department -- advisor, supervisor and manager. Friendly and knowledgeable staff explained all mechanical issues of concern; which required immediate attention and those tha supervisor and manager. Friendly and knowledgeable staff explained all mechanical issues of concern; which required immediate attention and those that could wait awhile, as well as all preventative services due; what was covered under warranty, extended warranty and the other out-of-pocket repair costs. There are several other Honda dealerships closer, but I always choose to go to this location for service. More
by 2025CRV
Employees Worked With
Michele, Char, Josh and Chau
December 17, 2021
Joey Casillas in service was excellent. When no porters were available to give me a ride back to the dealership after work, He did it himself. Best dealership experience I have ever had! He listened to a were available to give me a ride back to the dealership after work, He did it himself. Best dealership experience I have ever had! He listened to all my complaints, and always stayed in touch. Car was returned clean and washed. More
by Mike
Employees Worked With
Joey Casillas , Bruce Breckenfelder
December 16, 2021
Extremly knowledgeable staff and great serviceVery Extremly knowledgeable staff and great service Very helpful in scheduling service appointments as per your timeline. Extremly knowledgeable staff and great service Very helpful in scheduling service appointments as per your timeline. More
by Irfan0216
Employees Worked With
Lori withrow
December 14, 2021
Good communication with costumer Nice and helpful staff Good communication with costumer Nice and helpful staff and workers Its a good place to be Good communication with costumer Nice and helpful staff and workers Its a good place to be More
by Krancu23
Employees Worked With
Char Gauer
December 14, 2021
I have owned my Honda Odyssey for 5 years and have all my routine maintenance completed at OHare Honda. Yesterday, I once again had my service completed at this facility. As in the past, the service was ex routine maintenance completed at OHare Honda. Yesterday, I once again had my service completed at this facility. As in the past, the service was exceptional! My advisor, Char, was great. She kept me informed on the progress. Thanks for the great service. More
by jspeciale12
Employees Worked With
Char Gauer
December 13, 2021
Very good customer service. I always get assisted very Very good customer service. I always get assisted very quickly. And the waiting area is nice and quiet. Very good customer service. I always get assisted very quickly. And the waiting area is nice and quiet. More
by Edgargue31
Employees Worked With
DeMarco
December 09, 2021
Michele Freeman is outstanding in customer care. I now look forward to taking my car in for service. I never have before! Thank you, Michelle. look forward to taking my car in for service. I never have before! Thank you, Michelle. More
by Bernadette
Employees Worked With
Michele Freeman
