AutoNation Honda O’Hare - Service Center

Took care of issue efficiently, able to get appt readily and able to talk to someone and able to talk to someone More

Char, the service consultant, was very knowledgeable about what needs to be done with our car and took the time to explain thoroughly. She took great care with sincere and professional attention to deta about what needs to be done with our car and took the time to explain thoroughly. She took great care with sincere and professional attention to details. Thank you! More

I’ve had good experiences here in the past. My latest service wasn’t great. The XM satellite radio in my Civic goes out and won’t come back sometimes for a week. After 50-60 hours on XM tech support the service wasn’t great. The XM satellite radio in my Civic goes out and won’t come back sometimes for a week. After 50-60 hours on XM tech support they couldn’t fix it. I brought it into Honda and they could not do anything about it. The problem still is there and this is a brand new car. More

Always friendly staff. Damarco is great! Made getting my car serviced fast and easy. I highly recommend this dealership. car serviced fast and easy. I highly recommend this dealership. More

. Faulous. Honest service, no extras. We've been with them for over 20 years Bought 4 cars thru them them for over 20 years Bought 4 cars thru them More

My cars battery was dead so I called the dealership for an appointment but there was no appointment available for a week, so I had to call the another person in dealership and she helped me to get an appoi an appointment but there was no appointment available for a week, so I had to call the another person in dealership and she helped me to get an appointment instantly. I went the and they replaced the battery and also did oil change and other required service. I really appreciate the help. More

The dealer was very kind and was very helpful. She was there with me from start to end there with me from start to end More

Yousef was courteous and efficient. Fast, excellent service! I would come back for future service. service! I would come back for future service. More

Nice people. Overpriced parts and labor. Had an issue Nice people. Overpriced parts and labor. Had an issue recently where car wouldn't start. Was having strange electrical issues. Suspected the batte Nice people. Overpriced parts and labor. Had an issue recently where car wouldn't start. Was having strange electrical issues. Suspected the battery. Got a jump start and took it to Autonation Honda since it was close. Several hours later, I got a call saying I needed to replace the battery and also the Crank Starter. The battery would be $200 and the crank starter, $500. They also gave me a list of another $4700 in repairs they were recommending. Because they had my car and it wasn't starting, I felt like I had to have them do some of the work. I had them replace the battery and crank starter. It took a few hours. All the staff were nice to work with and professional. However, once I got the car home and looked over the paperwork, I noticed that it said the crank starter was showing up as fine in all their tests but they suggest I replace as a precaution. That is not how it was worded to me on the phone. I was told that the battery and the crank starter needed to be replaced in order for the car to run again. After spending some time googling crank starter (because I'd never heard of that before), several auto sites indicated that the part costs around $50-100 with labor around $100-150. So had I gone to another shop, I probably would have paid more like $200, not $500... for a part I apparently didn't immediately need. I feel a bit ripped off. Will be taking my car somewhere else to have them see if the other suggested repairs are even needed and if so, I'm guessing they will be about half the cost. More

This was great experience to get my car served from Autonation Honda. Will revisit again !! Autonation Honda. Will revisit again !! More