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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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October 25, 2021

The staff was very helpful. The work was does well and in a timely manner. More

by Montal85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
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Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

October 25, 2021

Drive a long way to come to this dealership. Always a great experience! Great place to do business More

by Hoops31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Grant
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Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 24, 2021

Charlene Gauer was very good. She is so efficient, professional. It didn't even take 50 minutes till I get my car back and car was washed clean. I difinately recommend her to every body. Thank you. More

by Auto Nation Honda service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Report | Print
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda OHare and we hope to be of service again in the future.

October 23, 2021

The advisor, Charlene, was great. She gave me an accurate time for the service. Good job! More

by Andrew B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Report | Print
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hello Andrew, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 23, 2021

My service advisor Char Gauer has been a constant at this dealership and one of the reason I return here for service on my car. More

by Mholcomb49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Report | Print
Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi, we appreciate you taking the time to leave us a response. We look forward to your next visit! Take care!

October 22, 2021

Helpful honest review of my car status. Completed work quickly so I could make appointments More

by Nene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot woman’s name. She was great
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Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi Nene, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

October 22, 2021

De Marco was very good explained to me the job to be done with my CRV More

by fkjain
Friendliness
Recommend Dealer
Yes
Employees Worked With
De Marco
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Oct 26, 2021 -

AutoNation Honda O’Hare responded

Hi Fkjain, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 20, 2021

Michele was very helpful. Although I waited almost 2 hours (having an appointment) - it was worth it. Michele took her time and explained why my car needs additional services. I'm going on a month long More

by smolben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
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Oct 20, 2021 -

smolben responded

Thank you!

October 20, 2021

Michele was a pleasure to deal with as she kept me apprised of the assessment of my vehicle . Though the only service need today was an oil change there were other recommendations made for the relati More

by ceckhart615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
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Oct 20, 2021 -

ceckhart615 responded

I loved dealing with Michele.. She was kind & friendly as she made me aware of services that will likely be needed in the relatively near future. An oil change was the only need at this time. I am thankful for Michele's input so I know what to expect and plan on.

October 20, 2021

Not sure, this time I have to come back about some issue in my car after I got it service yesterday. Though Kimberly was a nice person to deal with n explain everything to me but I have to come back today f More

by Lindacsantos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Report | Print
Oct 23, 2021 -

AutoNation Honda O’Hare responded

Hi, we regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please reach out to us at (847) 474-4048 to speak to our manager directly. We hope to hear from you.

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