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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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October 19, 2021

Customer focus, provided updates when my cars are being serviced. they always have a coupon to knock a few dollars off my total bill More

by We drive Honda’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
Oct 25, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 19, 2021

Char was professional, polite, listened to my issue. She explained why rotation was not needed. More

by mckirby29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 25, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 18, 2021

Great place to lease and service a car! They have a friendly staff with a knowledgeable team. More

by Danielbartnicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 19, 2021 -

AutoNation Honda O’Hare responded

Hi Danielbartnicki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

October 17, 2021

Very poor service. Service manager should contact me about the recall issue but he/she never did. This was my third request to resolve it. More

by Mundek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember
Oct 19, 2021 -

AutoNation Honda O’Hare responded

Hi Mundek, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (847) 474-4048. We'd appreciate the chance to make your experience a positive one. We hope to hear from you soon. Take care!

October 15, 2021

Although the wait for an oil change for which I had an appointment seems long to me (1-1.5 hours), I was glad to know of other potential problems with the car and that they were taken care of. DeMaarco in More

by LK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DeMaarco
Oct 17, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 15, 2021

Great friendly service , even washed my car :) thank you so much for the excellent jobs. More

by kecha9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Oct 17, 2021 -

AutoNation Honda O’Hare responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 15, 2021

The staff is always helpful. Char Gauer was great at my last service appointment. I would highly recommend this dealership. I bought 2 cars from them. More

by Marla M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 17, 2021 -

AutoNation Honda O’Hare responded

Hello, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of AutoNation Honda OHare and we hope to be of service again in the future.

October 14, 2021

Char is always very helpful whenever I come in for service for my car. She is very professional and gives me the information I need to make the decisions for my car. She is wonderful, easy to understa More

by cindyluark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gaur
Oct 17, 2021 -

AutoNation Honda O’Hare responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 14, 2021

Took my car in for a oil change. It was crowded but I was in and out within 1 hour and a half. Char was very courteous and helpful is pointing out future service needs. It was a positive experience. More

by losowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Oct 17, 2021 -

AutoNation Honda O’Hare responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2021

I have always had a good experience at ohare honda and this one was also positive More

by Pkumiega@yahoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mimi
Oct 17, 2021 -

AutoNation Honda O’Hare responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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