AutoNation Honda O’Hare - Service Center

Good visit to the dealership...no issues friendly people all around; i liked the free coffee in the waiting area; Eplanation of the service needs went fairly well, all around; i liked the free coffee in the waiting area; Eplanation of the service needs went fairly well, More

Always come in for oil change here they get me in and out every time even with out an appointment it’s a long wait but I’m never denied services every time even with out an appointment it’s a long wait but I’m never denied services More

Michele was outstanding and I'd like to work with her every time in the future when I come in for service. She really cared about the customer and it was the first time someone showed so much concern. every time in the future when I come in for service. She really cared about the customer and it was the first time someone showed so much concern. More

It took me 2.5 hours to get just an oil change with an appointment. They took my car in fairly fast,but after that it took a long time. appointment. They took my car in fairly fast,but after that it took a long time. More

Very considerate and timely in their service. Knowledgeable staff and technicians. Knowledgeable staff and technicians. More

I had an appointment for an oil change at 12:30 pm. They couldn't promise the car done by 2:00 pm. More than one hour and a half for an oil change? I have been a customer for 13 years. I'll be your customer couldn't promise the car done by 2:00 pm. More than one hour and a half for an oil change? I have been a customer for 13 years. I'll be your customer no more. They could've called me to let me know, I understand, short of technicians that day, no electricity, anything was acceptable. But two hours for an oil change with no other work for a professional is not acceptable. Florin Beca More

Our service writer was the best and helped me understand everything up to and including how we saved money because it was a 4 cylinder not a 6 cyl. everything up to and including how we saved money because it was a 4 cylinder not a 6 cyl. More

I bought a Pilot almost 6 years ago from them and since then I go for maintenance. Their service price is reasonable and they match the competitor promotions and prices. Team members are also good. Recentl then I go for maintenance. Their service price is reasonable and they match the competitor promotions and prices. Team members are also good. Recently, Kim was my advisor and she was really nice and helped me as best she can. I continue to go AutoNation Honda O'Hare. More

Went for service. Very professional. Identified problem and recommended follow up actions to resolve the problem. I would go to this dealer again. and recommended follow up actions to resolve the problem. I would go to this dealer again. More

Normal scheduled service. Advisor was courteous. Good communication throughout. Satisifed. communication throughout. Satisifed. More