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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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August 26, 2021

Yesterday was the last maintenance service of my warranty contract with AutoNation O'Hare. I was very impressed with the adviser Michelle Freeman (first time meet) She is courteous and friendly, knowledgeab More

by Homer W. Ma
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michelle Freeman
Aug 31, 2021 -

AutoNation Honda O’Hare responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 26, 2021

I would definitely recommend Autonation Honda dealer , not only because I did get a great deal, their sales man, Mr. Harvey was very easy to work with and made the process simple and fast when I leased th More

by Nina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Manuel Auto Services & Harvey for Sales
Aug 31, 2021 -

AutoNation Honda O’Hare responded

Hi Nina, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2021

Kimberly Soto was our service advisor, friendly, helpful, professional. Everything went smoothly. We'll be back next time for service at the same dealership. Excellent! More

by Dimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Aug 31, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 23, 2021

Michele was friendly and knowledgeable.Explained to me Michele was friendly and knowledgeable. Explained to me all my car issues in very understandable way. More

by bdmalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Freeman
Aug 27, 2021 -

AutoNation Honda O’Hare responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 23, 2021

Service said my car has recall but can’t get the part. Why? Should be able to get it done More

by Bullhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 27, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 23, 2021

Josh was very helpful and quick. His promise time was less then an hour and a half. Excellent customer service. More

by Paul Leng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Grant
Aug 27, 2021 -

AutoNation Honda O’Hare responded

Hello Paul, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

Good service, professional and friendly person who handled the details and explained the repairs. The service was completed on the same day my car was brought in. More

by nwchicago123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto
Aug 26, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda OHare! We do hope we can be of assistance in the future. Take care!

August 20, 2021

I have my car service in this dealership and the Service Advisor in the name of Kimberly Soto was so helpful, courteous and friendly. In spite of her busyness she took care of me and help me with my claim More

by danydiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Soto, Bruce Breckenfelder
Aug 27, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 18, 2021

Very good service! Very professional and friendly device advisor who is doing the great job More

by mikekogan15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Breckenfelder
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Mikekogan, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda OHare. We hope you have a great day!

Aug 21, 2021 -

mikekogan15 responded

Thank you very much!

August 18, 2021

Always get my car in and out when promised.Great Always get my car in and out when promised. Great friendly smile great atmosphere and quick service. Appts are hard to get but they make every effort More

by Gcosto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlenne
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Gcosto, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

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