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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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August 17, 2021

I brought my car in for a scheduled appointment. When I got out of my car not one person said hello or even made eye contact with me. I finally asked one of the service advisors where I should go and he p More

by nmanolis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't want to rate a specific employee
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.

August 16, 2021

Good customer service, friendly. We’ll keep using this place for future services. More

by Josmin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 16, 2021

Great service! Staff explained what they were going to do to the car and was very attentive. Got the service done in a timely manner. More

by rebecalamadrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 13, 2021

Mainly went in to get transmission maintenance and brakes done. Service advisor was very pleasant and helpful and provided list of areas that need work eventually. Work was done on time as they said. But wa More

by ahcfn2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlene Gauer, Bruce Breckenfelder
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 13, 2021

Easy in. Clean drop off service area. My discounts I had were accepted without an issue. Char was professional. Got vehicle back sooner than expected. More

by Paw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char Gauer
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Paw, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 13, 2021

Frank was my service representative and he explained all the services required and costs of eacy service. He was quick to provide service when i dropped off the car. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 20, 2021 -

AutoNation Honda O’Hare responded

Hi Maria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2021

I went in mainly for fixing my car's tire rupture. The employees at AutoNation Honda helped me fix my car and also they inquired whether i wanted to service my car. They were really friendly. They fixed a More

by sonureji.k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Russell, Bruce Breckenfelder
Aug 17, 2021 -

AutoNation Honda O’Hare responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2021

Very good service and the customer support was very helpful More

by Miltos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Gallegos
Aug 13, 2021 -

AutoNation Honda O’Hare responded

Hi Miltos, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 11, 2021

Friendly staff and answered my questions about the service I brought the car in More

by Morenoangeles039
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Aug 13, 2021 -

AutoNation Honda O’Hare responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 11, 2021

service writer was nice and work done correctly, service writer was nice and work done correctly, service writher was nice and work was done correctly More

by tgallagh22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brian russell
Aug 13, 2021 -

AutoNation Honda O’Hare responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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