AutoNation Honda O’Hare - Service Center
Des Plaines, IL
788 Reviews of AutoNation Honda O’Hare - Service Center
I brought my car in for a scheduled appointment. When I got out of my car not one person said hello or even made eye contact with me. I finally asked one of the service advisors where I should go and he p got out of my car not one person said hello or even made eye contact with me. I finally asked one of the service advisors where I should go and he pointed me in the direction of a place to stand in line. I was literally there 10 minutes before anyone even looked at me and there no less than four advisors at their desks staring at their computer screens. Finally the GM came up and introduced himself and apologized for the wait. Is it too much to ask as a customer to just be greeted? I didn't even mind the wait. Just super rude. More
Mainly went in to get transmission maintenance and brakes done. Service advisor was very pleasant and helpful and provided list of areas that need work eventually. Work was done on time as they said. But wa done. Service advisor was very pleasant and helpful and provided list of areas that need work eventually. Work was done on time as they said. But wash bay was not working so didn't get to get a quick wash, More
Easy in. Clean drop off service area. My discounts I had were accepted without an issue. Char was professional. Got vehicle back sooner than expected. were accepted without an issue. Char was professional. Got vehicle back sooner than expected. More
Frank was my service representative and he explained all the services required and costs of eacy service. He was quick to provide service when i dropped off the car. the services required and costs of eacy service. He was quick to provide service when i dropped off the car. More
I went in mainly for fixing my car's tire rupture. The employees at AutoNation Honda helped me fix my car and also they inquired whether i wanted to service my car. They were really friendly. They fixed a employees at AutoNation Honda helped me fix my car and also they inquired whether i wanted to service my car. They were really friendly. They fixed and serviced my car sooner than the approximate time they said it will take. They provided an excellent customer service. More
service writer was nice and work done correctly, service writer was nice and work done correctly, service writher was nice and work was done correctly writer was nice and work done correctly, service writher was nice and work was done correctly More