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AutoNation Honda O’Hare - Service Center

Des Plaines, IL

4.6
788 Reviews

788 Reviews of AutoNation Honda O’Hare - Service Center

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September 09, 2011

I have found the sales, service and finance employees all very knowledgable and helpful in answering any and all questions I have asked about Honda. As to sales, service for our cr-v's & finance when purchas More

by dtherrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark ashkan
Sep 12, 2011 -

AutoNation Honda O’Hare responded

I would like to thank you for this positive review. We appreciate your taking the time to visit our dealership and share your experience. At O'Hare Honda, we focus solely on providing 100 percent customer satisfaction. We love going above and beyond for our customers and providing a memorable experience. Our staff works hard and we are excited to learn you have noticed. Mark will be happy to hear about your review. Once again, thank you for your wonderful review. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

September 08, 2011

I purchased my car from O'Hare Honda about four years ago. Every time I go back to the service department, I get great customer service. I always ask for Mark Ashkan, and he takes good care of me. Everyo More

by esewe01s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ashkan
Sep 12, 2011 -

AutoNation Honda O’Hare responded

I would like to thank you very much for this positive review. I would also like to thank you for your loyalty. We are pleased to learn you have enjoyed the service we provide at O'Hare Honda. Our staff works hard to achieve 100 percent customer satisfaction. This is our No. 1 goal. We are happy to learn we have achieved this goal with you. Mark will be happy to hear about your review. Once again, thank you for your kind words. We look forward to helping you again in the future. Regards, Steve Foresta - General Manager sforesta@oharehonda.com

July 27, 2011

My car is 8 years old and for 7 1/2 of them I had it serviced at the competition. I was refered to O'Hare Honda and am disappointed in myself for having spent 7 1/2 years at a neighboring Honda dealer More

by Biduadew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Durso
Jul 27, 2011 -

AutoNation Honda O’Hare responded

On behalf of everyone at O'Hare Honda, I would like to thank you for this positive review. Our No. 1 goal is to achieve 100 percent customer satisfaction. We want to stand out by creating an incredible atmosphere for our customers. The O'Hare Honda staff focuses on being helpful, informative, professional and friendly. We do everything in our power to make sure our customers are completely satisfied. Ryan will be very happy to hear about your review. Once again, thank you very much for your kind words. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

June 21, 2011

My experience with the service I receive from O'Hare Honda has always been outstanding. Polite, courtious and professional. I would reccomend this dealership to my friends. More

by sslayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeromy Witt
Jun 21, 2011 -

AutoNation Honda O’Hare responded

Thank you for your positive review. We truly appreciate your loyalty and taking the time to share your experience at O'Hare Honda. We are very humbled to learn of the high opinion you hold for our dealership. At O'Hare Honda, we focus on providing our customers with the best in vehicles and service. We work hard to make sure our customers have an incredible visit. We would also like to thank you for your compliments in regards to our staff. Jeromy will be very happy to hear about your experience. Once again, thank you for your stellar review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

April 06, 2011

The service Dept is the only excellent service department there is. No one does a better job and get the job done when promised. i came in for an oil change and David was helping me out and i was in and ou More

by MRPAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Strickland
Apr 06, 2011 -

AutoNation Honda O’Hare responded

Thank you for your wonderful review. We appreciate your taking the time to share your experience. We here at O'Hare Honda strive to achieve excellence in every department of our dealership. We focus on making sure we provide high-quality work and outstanding customer service. We take pride in our work and like to establish lasting relationships with our customers. We want to not only provide the best service, but also the best prices. Our goal is to make sure our customers are completely satisfied. We are pleased to hear our goal was accomplished. Again, thank you very much for your positive review. We hope to help you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

February 17, 2011

Needed my usual oil change and had a coupon. First customer service got me an appt right away, then I was greeted by the service writer who was very friendly and outgoing. I had another coupon for a More

by IngridSchmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Hi Ingrid, Thank for taking the time to share your experiences with O’Hare Honda. We are happy to hear that you were taken such good care of. Please let us know if you need anything in your future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

January 22, 2011

I came into this dealership at 3:00 on a Saturday with a dead battery. I had a cable jump to get there. Greg checked and said they had 1 battery left for my Honda Civic Hybred, but no service people were More

by hwennes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Czub, Jerimy Witt
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Rev. Dr. Wennes, Thank you for taking the time to write this great review. We are happy to hear that Greg and Jerimy were able to help with your battery and get you quickly on your way! We appreciate the recommendation and if there is anything we can do for you in the future please do not hesitate to contact us. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 31, 2010

From the minute I entered the Service Department everyone was friendly and helpful. I explained to Dave Kingdon what I needed and when he was finished he went over what he did to the car, why and what would More

by sandyb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kingdon
Apr 01, 2011 -

AutoNation Honda O’Hare responded

Hi Sandy, Thank you so much for taking the time to write this review. We are happy to hear that you had such a good experience with Dave! We appreciate the recommendation and please let us know if you need anything in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/#!/pages/OHare-Honda/168183966139 http://twitter.com/ohareautogroup Regards, Steve Foresta - General Manager sforesta@oharehonda.com

December 29, 2010

I took my honda civic in for an oil change and my service person was great! I continue to have my service work done here because everyone is honest, fair and great with customer service. I will definitely re More

by clf0106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
December 28, 2010

The service staff at O'Hare Honda are wonderful folks. Char has been there for years and treats you like family. Greg Czub was so conscientious, explaining all that was done--and it was just an oil chang More

by chwchee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Czub, Char Gauer