AutoNation Honda O’Hare - Service Center

Never go to this dealer. They cheated customers. They Never go to this dealer. They cheated customers. They told us that we have to buy some insurance required by the loan bank. We bought it. Later I Never go to this dealer. They cheated customers. They told us that we have to buy some insurance required by the loan bank. We bought it. Later I found out that the bank never required this. I called them everyday. BUT They never reply my call even I left hundreds of messages. When we WENT there to ask them cancel those insurance, they never give us any written confirmation. The attitude are so bad. They ask us to wait, but don't know when the money will be refunded. We talked with them several times, finally they said a date. On that day I call that person and he said the check has been sent to the bank. I waited for a week but my bank still said they didn't receive any check. I talked to that person who said the check had been sent to bank, he shouted at me like I am an unreasonable person. He said "procedure". He gave me other reason. I think he lied again. He even talked that they never cheat customers and they serve the community for a long time. He shouted at me talking about their reputation. More