Renton Honda - Service Center

Customer service was a nice and pleasant experience. They explained things in details. Waiting area was also nice and quiet and relaxing. They explained things in details. Waiting area was also nice and quiet and relaxing. More

Service representative was very friendly and pleasant. He was very eager to accept coupon for the service work. My expectation was that the refrigerant for the A/C needed to be recharged, which turned o He was very eager to accept coupon for the service work. My expectation was that the refrigerant for the A/C needed to be recharged, which turned out to be the case. However, it would have been nice to know that was the issue prior to the technicians actually recharging the system. I didn't find out about it, until it was time to pay the bill. More

Always very pleasant and service dept is great. I would have given them 5 stars but wait time for service completion is longer than I would like. Waited over 2 hours for an oil change. I would have given them 5 stars but wait time for service completion is longer than I would like. Waited over 2 hours for an oil change. More

good attention and very good service everyone very friendly I like this place and everyone was so nice friendly I like this place and everyone was so nice More

Jordan and team went above and beyond for me and provided incredible service. I was in a challenging situation and Jordan saw me as a human instead of “just” a customer and I will always be grateful for his incredible service. I was in a challenging situation and Jordan saw me as a human instead of “just” a customer and I will always be grateful for his kindness and help. More

Tint & PPF services were great. The price was right, and timely. Overall, very happy with the service. The price was right, and timely. Overall, very happy with the service. More

I've made two visits to this location for service, in this case, routine service plus a recall. Fast, courteous, and efficient. Nothing critical to offer. this case, routine service plus a recall. Fast, courteous, and efficient. Nothing critical to offer. More

Excellent customer service! Have been really happy with my experience here and at other AutoNation dealerships. Have been really happy with my experience here and at other AutoNation dealerships. More

Timely service , provides coupons. The staff are generally friendly. It is easy to schedule appointments online. The staff are generally friendly. It is easy to schedule appointments online. More

Service Advisor Daniel Larson (#3016) checks my car in for service, then tells me I have to run over to the parts department to retrieve my own parts for my service appointment. This is the second time he for service, then tells me I have to run over to the parts department to retrieve my own parts for my service appointment. This is the second time he did this to me. The first time he did this, I told him I don't like having to retrieve my own parts. Plus the parts employee had to call Mr. Larson, because the parts employee had questions about the parts that I was requesting. I had another appointment yesterday, and Mr. Larson did this to me again. I told Mr. Larson (again) that I am not comfortable retrieving my parts for this appointment. Mr. Larson got upset with me and was very rude, so I took my car back and left AutoNation. Mr. Larson has an anger problem and treats customers with disrespect. Thank you, Al Joiner 360-886-5147 skjoiner50@comcast.net More