Renton Honda - Service Center

They were very caring and honest! The facility is also very spacious in case you need to stick around and wait for your car! The facility is also very spacious in case you need to stick around and wait for your car! More

This was our first oil change at AutoNation Honda Renton. It took less than an hour, so we waited there while they worked on the car. Our service rep was really nice. We even got a free car wash! We’ll be It took less than an hour, so we waited there while they worked on the car. Our service rep was really nice. We even got a free car wash! We’ll be coming back here for our next oil change. More

The service department is always polite and helpful. They explain what needs to be done in detail. We have never had a bad visit. They explain what needs to be done in detail. We have never had a bad visit. More

Bill was great, he answered all of my questions regarding service for this visit. While Bill was busy with another customer, Aaron processed the paperwork, so I could leave sooner. service for this visit. While Bill was busy with another customer, Aaron processed the paperwork, so I could leave sooner. More

Bill Ackerman’s customer service was great and helpful and people skill is also great Thanks for bill and people skill is also great Thanks for bill More

Service was great, all of my questions and concerns about the service my car required was explained and thoroughly gone over. the service my car required was explained and thoroughly gone over. More

Welcoming! Great customer service. Wi-Fi. Coffee for customers. Spacious. Clean. Easy to find on maps. Great customer service. Wi-Fi. Coffee for customers. Spacious. Clean. Easy to find on maps. More

Provide great service. Knowledgeable and courteous staff. Convenient location and easy to schedule and work was completed within timeframe. Knowledgeable and courteous staff. Convenient location and easy to schedule and work was completed within timeframe. More

Booked same day appointment. Tech was polite. Waited in the lobby enjoying free complimentary beverage. Car serviced in a timely matter. Tech was polite. Waited in the lobby enjoying free complimentary beverage. Car serviced in a timely matter. More

Honda did a great job of replacing my damaged ignition and doing some other repairs in my 2005 CRV, and service reception was efficient and polite. However!!! Honda call center is a serious problem!! When and doing some other repairs in my 2005 CRV, and service reception was efficient and polite. However!!! Honda call center is a serious problem!! When my car was vandalized and not operable, I was concerned and trying to determine what needed to be done. I called four (4) times asking to speak with someone in the service department and was told each time that no one was available but that I could leave a message to have a service technician call me. They even promised they would mark my request as ‘priority,’ but I never received a call back. I also sent an email to the service department that received no response. Luckily, someone was able to dislodge a piece of what had been jammed into the ignition to make the car operable and I was able to drive it. When I - again and for the fifth time - called Honda then the call center person happily made a service appointment for me. Is that the sole purpose of your call center??? Just to make appointments but never refer a call??? My service advisor was Andrew Santana who was fine, but when I called his direct line the day after I picked up the car to ask a question I left him a voicemail and have still not received a return call. There is definitely a huge communication problem at Honda. I want to keep bringing my car for service but that becomes a problem when it!s impossible to get a simple call back!! More