Renton Honda - Service Center

Honda did a great job of replacing my damaged ignition and doing some other repairs in my 2005 CRV, and service reception was efficient and polite. However!!! Honda call center is a serious problem!! When and doing some other repairs in my 2005 CRV, and service reception was efficient and polite. However!!! Honda call center is a serious problem!! When my car was vandalized and not operable, I was concerned and trying to determine what needed to be done. I called four (4) times asking to speak with someone in the service department and was told each time that no one was available but that I could leave a message to have a service technician call me. They even promised they would mark my request as ‘priority,’ but I never received a call back. I also sent an email to the service department that received no response. Luckily, someone was able to dislodge a piece of what had been jammed into the ignition to make the car operable and I was able to drive it. When I - again and for the fifth time - called Honda then the call center person happily made a service appointment for me. Is that the sole purpose of your call center??? Just to make appointments but never refer a call??? My service advisor was Andrew Santana who was fine, but when I called his direct line the day after I picked up the car to ask a question I left him a voicemail and have still not received a return call. There is definitely a huge communication problem at Honda. I want to keep bringing my car for service but that becomes a problem when it!s impossible to get a simple call back!! More

Dinh was very knowledgeable and helpful. I appreciate that very much. Thank you. See you next time. I appreciate that very much. Thank you. See you next time. More

I got a bought a car Renton and treated will but prices are up on Vehicles due to production. The car is good came in for a oil change 1st time this weekend and it went good. There customers service was gr are up on Vehicles due to production. The car is good came in for a oil change 1st time this weekend and it went good. There customers service was great. Not much to complain about.. recommend a friend to go and check out a car there. More

I came in for an oil change and talked with Jordan. He is a great service adviser. A few service items were noted during the visit, which will be addressed next time. They do a good job of noting wh He is a great service adviser. A few service items were noted during the visit, which will be addressed next time. They do a good job of noting what services have already been done, and what your vehicle actually needs More

Drew Santana was an excellent service agent. He made sure my service was quick and efficient. Friendly, fast, high-quality service! Best I’ve had at this AutoNation Honda location. Thank you and He made sure my service was quick and efficient. Friendly, fast, high-quality service! Best I’ve had at this AutoNation Honda location. Thank you and I’ll definitely be returning to have my car serviced here with Drew! More

The Renton Honda dealership is very nice people and very good costumer survice I will come again good costumer survice I will come again More

Very good survice and friendly people I would go get Survice to my car every time Survice to my car every time More

Good service, friendly agent, great customer service, clean shop, clean store waiting area perfect affordable clean shop, clean store waiting area perfect affordable More

Service repair department: Aaron, Mack are awesome, knowledgeable, terrific personalities! Driver Rico is also wonderful! knowledgeable, terrific personalities! Driver Rico is also wonderful! More

They only thing I need to say is I have a 2006 Honda Pilot and I have brought my car to this dealership since I bought this car for regular maintenance since 2006. I have always received excellent serv Pilot and I have brought my car to this dealership since I bought this car for regular maintenance since 2006. I have always received excellent service and they are such a great staff. And my car is still running great. Also they go out if there way to make you comfortable if you decide to wait for the repair or maintenance. I also think their prices are very reasonable. Thank You. More