Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
AutoNation Honda Roseville - Service Center
Roseville, CA
1,242 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,242 Reviews of AutoNation Honda Roseville - Service Center
Sort by
November 18, 2021
Jimmie was very helpful explaining the services my car needed . I did not feel pressured . The detailed summary of the service on my car was easy to read and understand needed . I did not feel pressured . The detailed summary of the service on my car was easy to read and understand More
by Hrnnbl
Employees Worked With
Jimmie Le
November 18, 2021
Jimmie is simply the best!! Kind, courteous and always looking out for the customers best interest. I have worked with him several times. The only thing is I wish is even making appointments it shouldn' looking out for the customers best interest. I have worked with him several times. The only thing is I wish is even making appointments it shouldn't take hours to get an oil change. More
by patti.briggman
Employees Worked With
Jimmie
November 17, 2021
I have been having my car serviced at this Honda dealership for 6 years. I have always had a good experience in the staff advisors. Any service maintenance or repairs have always been completed with dealership for 6 years. I have always had a good experience in the staff advisors. Any service maintenance or repairs have always been completed with workmanship. I've never had any type of problem after servicing the of my car. I have complete confidence in this dealership and would recommend to anyone with complete confidence. More
by lindascastle
Employees Worked With
Darius Palachat
November 15, 2021
The service rep and service manager were very considerate, and explained that they could not find enough workers to fill their work schedule. My 2.5 hour service took over 4 hours. The service m considerate, and explained that they could not find enough workers to fill their work schedule. My 2.5 hour service took over 4 hours. The service manager deleted the cost and provided the service free. More
by seavw
Employees Worked With
Darius and Mr. Edison
November 15, 2021
My experience and every service experience I have where Sam is my service coordinator is invariably a pleasant one. He is knowledgeable about the product and processes; clear in his description of the sit Sam is my service coordinator is invariably a pleasant one. He is knowledgeable about the product and processes; clear in his description of the situation; accurate in his timelines and promises and just an all around professional. Beyond that, he also has that personable touch that makes me feel like time spent dealing with my car is done with the help of someone who is more like a friend than a business associate. More
by zg1000dru
Employees Worked With
Sam
November 15, 2021
The service advisors all seem worn out and overworked. They no longer have a cashier to check you out at the end so you have to find your service advisor to pay your bill and pick up your car. They try They no longer have a cashier to check you out at the end so you have to find your service advisor to pay your bill and pick up your car. They try to be friendly but everyone at dealership seems worn out and doing the best they can. I felt sorry for them. More
by alanshonda
Employees Worked With
Sydney Thorp
