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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,242 Reviews

1,242 Reviews of AutoNation Honda Roseville - Service Center

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November 14, 2021

Thank you, James for your continued outstanding service. He was very responsive to handling my concerns. More

by Trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
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Nov 17, 2021 -

AutoNation Honda Roseville responded

Hi Trish, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. Drive safe, and we'll see you on the road.

November 14, 2021

Roseville Honda/James Harding always gives great customer service when I come in for my appointments. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding , Sydney Thorp
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Nov 18, 2021 -

AutoNation Honda Roseville responded

Hello Mary, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2021

Every time I go there I have excellent service. The staff are professional and courteous. More

by quaff_gimme_0u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
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Nov 16, 2021 -

AutoNation Honda Roseville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Have a great day!

November 11, 2021

James Harding is a great and friendly service representative. I didn’t want to spend too much money at one time and he helped me to break the services. Thanks James for your assistance! More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Report | Print
Nov 14, 2021 -

AutoNation Honda Roseville responded

Hi Mark, we're happy to hear you had such a positive experience with James! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2021

Auto Nation Honda is by far the best Friend, Family dealership I have ever been too. staff is great, and they treat you like your there Family. More

by Tammie Stephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Le
Report | Print
Nov 14, 2021 -

AutoNation Honda Roseville responded

Hi Tammie, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 10, 2021

Brenda was super helpful and personable. She made the experience easy and quick but fun! More

by Savvy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
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Nov 14, 2021 -

AutoNation Honda Roseville responded

Hi! We're so happy Brenda was able to help you out! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2021

Great service, on time appointment and on time completion. I will be back in 4 months. More

by clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
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Nov 14, 2021 -

AutoNation Honda Roseville responded

Hi Clara, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2021

Customer service needs to be greatly improved upon, returning calls and repair concerns on new vehicles. More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darius
Report | Print
Nov 14, 2021 -

AutoNation Honda Roseville responded

Hi Shay, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (916) 467-8056 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 09, 2021

Had the starter on 2004 Honda CRV changed, and oil change. When I called to get estimate on repair Jimmy Lee ( service advisor) took time to get me a total quote, which was correct when service compl More

by Sher0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
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November 08, 2021

We had to order a replacement key because both of our keys broke. We were told that they would call when it was in. After 4 weeks of waiting, I called to check on it and had to leave a voicemail. No r More

by A/M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The people in Parts. No name tags.
Report | Print
Nov 10, 2021 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 467-8056. We would appreciate the chance to turn your experience around. Take care.

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