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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

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November 09, 2021

Customer service needs to be greatly improved upon, returning calls and repair concerns on new vehicles. More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darius
Nov 14, 2021 -

AutoNation Honda Roseville responded

Hi Shay, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (916) 467-8056 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 09, 2021

Had the starter on 2004 Honda CRV changed, and oil change. When I called to get estimate on repair Jimmy Lee ( service advisor) took time to get me a total quote, which was correct when service compl More

by Sher0000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Lee
November 08, 2021

Im would like to know why I don't receive discount I did before why didnt I receive this time More

by ernie.brooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Nov 10, 2021 -

AutoNation Honda Roseville responded

Hi Ernie, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (916) 467-8056 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 08, 2021

We had to order a replacement key because both of our keys broke. We were told that they would call when it was in. After 4 weeks of waiting, I called to check on it and had to leave a voicemail. No r More

by A/M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The people in Parts. No name tags.
Nov 10, 2021 -

AutoNation Honda Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 467-8056. We would appreciate the chance to turn your experience around. Take care.

November 08, 2021

As usual, efficient service by Service Advisor James Harding and excellent service on my Honda Accord by the technicians. More

by MCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Nov 10, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Roseville! Drive safe, and we'll see you on the road.

November 07, 2021

Service is great! Jimmy Le is super helpful and knowledgeable. I don’t mind driving from Sacramento for service. More

by Rsfelder1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Le
Nov 09, 2021 -

AutoNation Honda Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 07, 2021

I am grateful for the awesome service, outstanding staff and efficient work they do here at Honda dealership. I am very pleased and satisfied with my purchase of my 2019 Honda Accord Hybrid and with AutoNat More

by Honeybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy
Nov 09, 2021 -

AutoNation Honda Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thanks so much for the warm recommendation of the team here at AutoNation Honda Roseville. Drive safe, and we'll see you on the road.

November 06, 2021

Brenda Vizina my service advisor went over and above to ensure my needs were met. She made the experience a memorable one. Brenda’s commitment to customer satisfaction was outstanding. She listened to my e More

by Chrystal Rhea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Nov 08, 2021 -

AutoNation Honda Roseville responded

Hi Chrystal, thank you for taking the time to leave a review for us at AutoNation Honda Roseville. We're happy we could meet your expectations! If you need more help, our team is available to talk -- safe travels!

November 06, 2021

James H. what is great I always come back because of him y’all do a good job. More

by Muchgracegiven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Nov 08, 2021 -

AutoNation Honda Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 04, 2021

Nic is a great service rep, nice and very helpful. He always takes care of me when i get my car serviced and this last visit was top notch as i came in with car problems abs was concerned. He had it reso More

by melfed2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic
Nov 08, 2021 -

AutoNation Honda Roseville responded

Hi, we're happy you found Nic to be so supportive during your experience here at AutoNation Honda Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!

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