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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

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October 22, 2021

my first appointment was cancelled for no reason I could find. Tried to call to find out what happened could only get voicemail, left a call back message but never got a call back. Had to rebook on line. Ev More

by scrip49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie
Oct 26, 2021 -

AutoNation Honda Roseville responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

October 22, 2021

Our service rep was Jimmie Le. He did a great job of communicating and keeping me informed about the progress on my vehicle. He was also very thorough on the follow up discussion of the service performe More

by zaneroeser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Le
Oct 26, 2021 -

AutoNation Honda Roseville responded

Hi Zaneroeser, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 20, 2021

The personal service and attention that I received from my service advisor Brenda Vizina was outstanding! She went out of her way to help me out recently, not once, but twice. First she helped me out with More

by backpacker60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Oct 25, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 19, 2021

Very polite and helpful employees. Short wait time. Easy to make appointment. Facility very clean. More

by Missy4574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Oct 25, 2021 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 14, 2021

Brenda Vizina was an awesome service advisor. I asked her if I could have my car back by 2:30 pm and she had it ready 2 hours early! More

by sacelzea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Vizina
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Roseville. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

My service advisor James, was very professional and friendly. I will definitely ask to work with him again in the future. More

by marrrk_clark1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. We look forward to your next visit! Take care!

October 13, 2021

ALWAYS a pleasure getting my car serviced. My agent was NICK and every time I have an issue or hiccup NICK goes the extra mile. Very satisfied and will continue to keep coming back. More

by Arneeze21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2021

I experienced a very positive interaction with my service advisor Brenda. She was very knowledgeable and accommodating regarding the repairs required for my Honda Pilot. My vehicle was serviced in a timely m More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi Doug, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Roseville and we hope to be of service again in the future.

October 13, 2021

Sat in line for 35 minutes before someone took my keys and helped me. Then it took 5 hours for an oil change and tire rotation. I arrived before 9am and left just before 2pm. It would have been longer if More

by richsimpton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Johnny
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi Richsimpton, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (916) 467-8056 to discuss what we can do to help.

October 13, 2021

Darius Palachat was the perfect service advisor assisting me in exactly what I needed on my car for the current mileage and getting me in and out in a timely manner. I have been goi by to Honda for over two More

by Blics12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Palachat
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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