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AutoNation Honda Roseville - Service Center

Roseville, CA

4.6
1,245 Reviews

1,245 Reviews of AutoNation Honda Roseville - Service Center

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October 13, 2021

I had had a previous unacceptable experience at this dealership but decided to try them again using a different service advisor. My service advisor was Brenda and she was excellent. She restored my fait More

by 93785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

October 13, 2021

I was impressed at the way you handle incoming customers. It was organized and as quick as possible. I am always going to come back to your shop. The service that Nicholas provided was very good, inform More

by peggyhoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Cannon
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi, we're happy to hear you had such a positive experience with Nicholas! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 13, 2021

I was in need of an emergency repair, and they were able to fit me in on the same day I called, and resolved my problem successfully the very next day! Friendly professionals at every turn! More

by mjweight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Oct 15, 2021 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2021

Brock, my service advisor, was great!! Very friendly and helpful!! Waited at the dealership and they are very accomodating. Thanks!!! More

by fshlvr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Oct 14, 2021 -

AutoNation Honda Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

They seem to be caring and most helpful. I came late near end of shift but they put a new tire on for my safety. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James I think.
Oct 12, 2021 -

AutoNation Honda Roseville responded

Hi Susan, we are glad we could help! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2021

James Harding is my "go to" service advisor. He always provides prompt and timely service and works to find the best discounts available. More

by Wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harding
Oct 14, 2021 -

AutoNation Honda Roseville responded

Hi Wiley, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 11, 2021

Great customer service and was surprised that they washed my car afterwards. Thank you so much for the great experience. More

by makedo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
Oct 14, 2021 -

AutoNation Honda Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 10, 2021

Overall my experience with customer service in the service department has been excellent, other than their prices which are very expensive. But my service advisor has gone over and above to help me More

by walkingbyfaith7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammi
Oct 12, 2021 -

AutoNation Honda Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 09, 2021

I have always appreciated the service from your dealership. It is a little pricey compared to others (with a coupon) and it does take a little longer, but I like that you do a multi-point inspecti More

by rwag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock
Oct 11, 2021 -

AutoNation Honda Roseville responded

Thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 08, 2021

The communication was good. The people were friendly and professional. I will use the service department again . More

by sarawuv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Oconnell
Oct 09, 2021 -

AutoNation Honda Roseville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

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